Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and grow mailing lists. They praise its user-friendly design, easy setup, intuitive navigation, and customization options. Features like smart triggers, precise targeting, and analytics are also well-received. Merchants highlight the app's optimization tools for improving product visibility and customer engagement. The quick loading time and smooth Shopify integration are also noted. The customer support team, including Arianne, Sam, Jamie, and Paul, is recognized for their efficiency and responsiveness. The free version is commended for its comprehensive features and excellent customer service.

July 14, 2023

GREAT APP VERY EASY TO SET UP. BUT IT HAS BUGS WHEN COLLECTING EMAILS. I AM TESTING THE APP PERSONALLY BY PUTTING MY OWN EMAIL AND IT RESPONDS AS INVALID EMAIL, TRY AGAIN

ENTIII
Mexico
31 minutes using the app
TYDAL replied July 16, 2023

Hi Andrea,

Lea here from Rivo. Thank you for bringing this to our attention. I've sent you an email to dive deeper into the issue and find a solution.

We're dedicated to getting this all sorted out with you, so please don't hesitate to reply to the email thread or contact me directly at lea@rivo.io.

We look forward to your response!