Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and grow mailing lists. They praise its user-friendly design, easy setup, intuitive navigation, and customization options. Features like smart triggers, precise targeting, and analytics are also well-received. Merchants highlight the app's optimization tools for improving product visibility and customer engagement. The quick loading time and smooth Shopify integration are also noted. The customer support team, including Arianne, Sam, Jamie, and Paul, is recognized for their efficiency and responsiveness. The free version is commended for its comprehensive features and excellent customer service.

April 18, 2024

Very good service! they help fast!

Express Shoppen
Sweden
About 1 year using the app
TYDAL replied April 22, 2024

Thanks for the great review! We're thrilled to hear you received fast help from our team. 😊
- Kevin & TYDAL Team

February 29, 2024

Abbie was great and gave me tips to make my store better. I loved it and she was great. This app is very helpful as well!

SpineSync
United States
About 1 month using the app
TYDAL replied March 4, 2024

So glad you received valuable tips to improve your store! Thanks for the kind words about our app and service. 😊 We're here to help anytime!
- Kevin & TYDAL Team

January 7, 2024

Top customer service! Paul was fast in dealing with my request and very professional. He also added more new features to my account, without me even asking and he even offered me another service for free, also without me asking. So thanks, Paul! :)

Dragon Design House
Germany
About 1 year using the app
TYDAL replied January 12, 2024

We're thrilled you had a great experience with our customer service! Your satisfaction is our main goal. Thanks for your feedback!
- Lea & Rivo Team

February 27, 2024

This app was exactly what I was looking for! This is a great way to entice our customers with some customized deals. When I wanted to make stylistic changes to the popup, Pete came to the rescue with custom CSS resources and solved my queries as well. Also, they keep updating the app with new features. This has to be one of the best apps out there. There's no doubt about it.

School Of Exams
India
2 days using the app
TYDAL replied February 28, 2024

We're thrilled our app fits your needs perfectly! Your feedback on our support and updates is greatly appreciated. Thanks for choosing us and for your kind words! 🌟
- Kevin & TYDAL Team

February 1, 2024

Abbie was so helpful and kind! She went up over and beyond to make my experience pleasant!

Provvista Designs
United States
11 months using the app
TYDAL replied February 5, 2024

Thrilled to hear you had such a pleasant experience! We're proud of our team for going above and beyond. Your kind words mean a lot to us. Thank you!
- Kevin & Rivo Team

February 15, 2024

Jel was very helpful! Super proactive, clear, concise, and just plain delightful.

Onus Optics
United States
About 1 year using the app
TYDAL replied February 19, 2024

Thrilled to hear you had a delightful experience with our helpful and proactive service! Thanks for your kind words. We're always here for you!
- Kevin & TYDAL Team

January 24, 2024

I've only had the app for a short time so it's hard to make any decisions yet. However, the app works very well. It connects directly to Shopify and the customer sees the discount code right on the screen and doesn't have to go back to email. This is a huge benefit for me. I am also very happy with the way the customer account works. Especially Miss Arianne was very helpful and proactive in helping me with the whole installation and now everything works perfectly. Thank you for your work.

antonielecher
Czechia
7 days using the app
TYDAL replied January 26, 2024

Thanks for your feedback! It's great to hear you're enjoying the app's seamless Shopify integration and our proactive customer support. We're here to ensure everything runs smoothly!
- Kevin & Rivo Team

February 27, 2024

Top customer services, quick response, highly recommended!

剩雅客书店 SYKBooks
Canada
9 months using the app
TYDAL replied February 29, 2024

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us!
- Kevin & TYDAL Team

February 27, 2024

Excellent service; the support is wonderful; and the application is agile and very intuitive. Thank you!

Sobrenatural-col
Colombia
About 2 months using the app
TYDAL replied February 29, 2024

Thanks a lot for your amazing feedback! We're so happy you're enjoying our app and support. Your satisfaction is our joy!
- Kevin & TYDAL Team

March 14, 2024

Very good support! Pretty quick response! Very friendly staff! I recommend their app :)

Jesuisnappy
Germany
11 days using the app
TYDAL replied March 15, 2024

So happy to hear you had a great experience with our support and staff! Thanks for recommending us and for the kind words. 😊
- Kevin & TYDAL Team