Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to increase sales and grow mailing lists. They praise its user-friendly design, easy setup, intuitive navigation, and customization options. Features like smart triggers, precise targeting, and analytics are also well-received. Merchants highlight the app's optimization tools for improving product visibility and customer engagement. The quick loading time and smooth Shopify integration are also noted. The customer support team, including Arianne, Sam, Jamie, and Paul, is recognized for their efficiency and responsiveness. The free version is commended for its comprehensive features and excellent customer service.

January 25, 2024

Great customer service, even for the free version subscribers!

Lovely Little House
Israel
12 months using the app
TYDAL replied January 30, 2024

Thank you! We're committed to providing great service for all our users, free version included. Your feedback is much appreciated!
- Kevin & Rivo Team

March 8, 2024

Sam's assistance was very helpful and quick. Thank you very much!

Black-Amber Organic
Lithuania
3 months using the app
TYDAL replied March 11, 2024

You're welcome! Happy to hear you found our assistance helpful and quick. If you need anything else, just let us know. Thanks! 😊
- Kevin & TYDAL Team

January 21, 2024

Abbie is such an amazing person! She was so helpful and provided me information I didn't know I needed! Thanks girl!! :)

A Touch of Alpha
United States
2 months using the app
TYDAL replied January 23, 2024

Thrilled to hear you had such a positive experience! Thank you for the lovely feedback. We're always here to provide that extra helpful info! 😊💡
- Kevin & Rivo Team

February 1, 2024

Very useful application. Excellent user support from Jel, great service and availability.

SEOLA
Colombia
About 2 months using the app
TYDAL replied February 5, 2024

So glad you find the app useful and are happy with our support and service! We're here whenever you need us. Thanks for the great review!
- Kevin & Rivo Team

February 7, 2024

amazing customer service and easy to set-up! thank you so much!

My Store
United States
3 months using the app
TYDAL replied February 13, 2024

So happy you found our service amazing and setup easy! Your thanks means a lot. Here if you need further assistance. 😊
- Kevin & Rivo Team

January 31, 2024

I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)

SakiAce
United States
About 24 hours using the app
TYDAL replied February 1, 2024

So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊
- Kevin & Rivo Team

January 8, 2024

Abbie has been really helpful and warm when I needed to remove the power by link. Great app!

Atom-fresh
United States
4 months using the app
TYDAL replied January 12, 2024

We're thrilled you had a great experience! Enjoy using the app and reach out if you need anything!
- Lea & Rivo Team

April 7, 2024

I will definitely recommend the entire plug-in to all my friends who need website registration. It is really easy to use, and they will patiently and carefully help you achieve what you want to show. This is why I definitely recommend it! !

Diveblues
Hong Kong SAR
About 5 hours using the app
TYDAL replied April 8, 2024

Wow, thanks for the glowing recommendation! We're so glad about your positive experience. Sharing this with your friends means a lot to us. 😊
- Kevin & TYDAL Team

February 9, 2024

one of the best service that i got .
highly recommended !!!

SailGuard
Israel
About 1 month using the app
TYDAL replied February 13, 2024

We're thrilled to be one of the best services you've experienced. 🤩Thanks for the awesome feedback and recommendation!
- Kevin & Rivo Team

February 22, 2024

Customer support goes above and beyond! Thank you PAUL !!!

Ella Creations Jewelry
United States
About 1 year using the app
TYDAL replied February 23, 2024

Thank you for recognizing our team's effort! We're happy to go the extra mile for you. If there's anything else you need, just let us know. 😊
- Kevin & TYDAL Team