Rivo: Loyalty & Referrals

Rivo: Loyalty & Referrals

Free plan available. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane

See why brands like HexClad, Kitsch, & Pier1 choose Rivo to power their loyalty & referral programs

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team (led by ex-Shopify team leads) who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team (led by ex-Shopify team leads) who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
  • A fully customizable loyalty and referrals platform, that moves your metrics.
  • Built for fast growing DTC brands. HexClad, Pier1, Dressbarn, Loverboy
  • 24/7 world class live chat support (Check out our reviews)
  • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
  • Need more? Unlock full customization with the Rivo Developer Toolkit

Loyalty and reward features

  • Program types: Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, VIP tiers
  • Rewards you can offer: Cash back, Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points, Shipping rates, Store credit

Pricing

7-day free trial

Free

Free

  • [Better than other apps paid plans]
  • 200 monthly orders
  • Loyalty Program
  • Referral Program
  • Branding
  • Automated Emails

Scale -400 orders

$49/month

Flexible - pay as you go pricing. $49 for stores with an order volume of 400 orders p/m

  • ALL advanced features included
  • Unlike other platforms, you can get VIP tiers, points expiry, advanced rewards, etc, all for just $49

Scale -1000 orders

$159/month

Flexible - pay as you go pricing. $159 for stores with an order volume of 1,000 orders p/m

  • ALL advanced features included
  • Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.

Plus

$499/month

Unlimited orders and no limits

  • Rivo Developer Toolkit
  • Checkout extensions
  • Custom Integrations (Eg: Klaviyo events)
  • Add priority support +$249
  • Add concierge support +$499

Free

Free

  • [Better than other apps paid plans]
  • 200 monthly orders
  • Loyalty Program
  • Referral Program
  • Branding
  • Automated Emails

Scale -400 orders

$49/month

Flexible - pay as you go pricing. $49 for stores with an order volume of 400 orders p/m

  • ALL advanced features included
  • Unlike other platforms, you can get VIP tiers, points expiry, advanced rewards, etc, all for just $49

Scale -1000 orders

$159/month

Flexible - pay as you go pricing. $159 for stores with an order volume of 1,000 orders p/m

  • ALL advanced features included
  • Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.

Plus

$499/month

Unlimited orders and no limits

  • Rivo Developer Toolkit
  • Checkout extensions
  • Custom Integrations (Eg: Klaviyo events)
  • Add priority support +$249
  • Add concierge support +$499

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,902 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable pop-ups, loyalty programs, and reviews section. They value its user-friendly interface, seamless integration with platforms, and advanced targeting options for marketing. The app's ability to reward customers for various actions and integrate feedback into product pages is praised for boosting customer loyalty and brand credibility. Merchants report increased engagement and sales, and commend the responsive support team. The app's customization services to match themes are also appreciated. It's recommended for improving productivity, streamlining tasks, and boosting traffic and sales.

February 20, 2024

Arianne was so super helpful and kind, she got back to me so quick and made sure all my questions were answered I am so glad I have this app on my shop page. such great customer service! thank you Arianne

SSxCustomCreations
United States
Rivo replied February 22, 2024

Thrilled we could help so quickly and kindly! Thanks for sharing your experience. We're so happy you're enjoying the app and our service. Here for you anytime! 😊
- Kevin & Rivo Team

February 18, 2024

Abbie has been a great help to me, she not only took care of what I needed done but she also helped me by giving me insight on how to change my businesses Favicon which has nothing to do with Rivo. Abbie is awesome!

A Touch of Shyne
United States
Rivo replied February 20, 2024

So glad our support team went above and beyond for you! We're proud to have her on our team. Thanks for sharing your experience, and we're here if you need more help!
- Kevin & Rivo Team

February 12, 2024

The app integrates seamlessly into our systems and has helped us to simplify our rewards communications across all platforms. The only thing I wish it could do better is deleting expired rewards that customers have been given/claimed and not used from their front facing profile. They often miss the expiry date and call us claiming their coupon that expired last year is not working.
Support is always quick to respond and answer any questions we have when we have them. I can not recommend this app enough.

PROBEAUTY Group
Canada
Rivo replied February 14, 2024

Thanks for the positive review and valuable feedback! We're on it to make the rewards experience even smoother. Thrilled to support you and appreciate the recommendation! 🌟
- Kevin & Rivo Team

About this app

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane

Built by Rivo

About Rivo

4.9 average rating

3 years building apps for the Shopify App Store

5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

Support

Send a message

help+loyalty@rivo.io

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