Rivo: Loyalty & Referrals

Rivo: Loyalty & Referrals

Free plan available. 7-day free trial.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane

See why brands like HexClad, Kitsch, & Pier1 choose Rivo to power their loyalty & referral programs

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team (led by ex-Shopify team leads) who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time!

Hey! Stuart here, founder of Rivo. I built this company based on the fact that other loyalty solutions were not improving their products, and their prices kept on rising. We ship product updates every week, using Shopify's latest tech built for 2024. We also have a world class customer success team (led by ex-Shopify team leads) who focus on one thing... driving your actual retention metrics. See you inside the app - we're happy to help any time! more
  • A fully customizable loyalty and referrals platform, that moves your metrics.
  • Built for fast growing DTC brands. HexClad, Pier1, Dressbarn, Loverboy
  • 24/7 world class live chat support (Check out our reviews)
  • Instantly integrates with your stack. Klaviyo, Gorgias, Postscript, etc.
  • Need more? Unlock full customization with the Rivo Developer Toolkit

Loyalty and reward features

  • Program types: Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, VIP tiers
  • Rewards you can offer: Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points, Shipping rates, Store credit

Pricing

7-day free trial

Free

Free

  • [Better than other apps paid plans]
  • 200 monthly orders
  • Loyalty Program
  • Referral Program
  • Branding
  • Automated Emails

Scale -400 orders

$49/month

Flexible - pay as you go pricing. $49 for stores with an order volume of 400 orders p/m

  • ALL advanced features included
  • Unlike other platforms, you can get VIP tiers, points expiry, advanced rewards, etc, all for just $49

Scale -1000 orders

$159/month

Flexible - pay as you go pricing. $159 for stores with an order volume of 1,000 orders p/m

  • ALL advanced features included
  • Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.

Plus

$499/month

Unlimited orders and no limits

  • Rivo Developer Toolkit
  • Checkout extensions
  • Custom Integrations (Eg: Klaviyo events)
  • Add priority support +$249
  • Add concierge support +$499

Free

Free

  • [Better than other apps paid plans]
  • 200 monthly orders
  • Loyalty Program
  • Referral Program
  • Branding
  • Automated Emails

Scale -400 orders

$49/month

Flexible - pay as you go pricing. $49 for stores with an order volume of 400 orders p/m

  • ALL advanced features included
  • Unlike other platforms, you can get VIP tiers, points expiry, advanced rewards, etc, all for just $49

Scale -1000 orders

$159/month

Flexible - pay as you go pricing. $159 for stores with an order volume of 1,000 orders p/m

  • ALL advanced features included
  • Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.

Plus

$499/month

Unlimited orders and no limits

  • Rivo Developer Toolkit
  • Checkout extensions
  • Custom Integrations (Eg: Klaviyo events)
  • Add priority support +$249
  • Add concierge support +$499

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,960 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its range of features including pop-ups, loyalty programs, and customer reviews. Its customizable templates and advanced targeting options are highlighted as beneficial for marketing campaigns. The loyalty program feature is particularly commended for boosting customer engagement and repeat purchases. The app's easy integration with platforms like Shopify and WooCommerce, along with a responsive customer support team, are also appreciated. Merchants report a positive impact on their bottom line and recommend it for both new and established businesses.

January 25, 2024

Not often I take my time to do a review. However the service level of the people behind this app was just phenomenal. Wonderful service all the way and the app seems to work flawlessly.

In Good Hands
Norway
About 2 years using the app
Rivo replied January 26, 2024

Thank you so much for taking the time to leave this review! We're thrilled about your phenomenal experience with our service and app. Your feedback is greatly appreciated!
- Kevin & Rivo Team

January 28, 2024

I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!

Norfolk Deli
United Kingdom
Almost 3 years using the app
Rivo replied January 30, 2024

We're happy that we could efficiently and quickly assist you during the upgrade process! Thanks for the excellent feedback.
- Kevin & Rivo Team

January 28, 2024

Such a please to deal with Arianne, a swift and helpful response. My customers are loving this app.

BELLADONNA
South Africa
Almost 3 years using the app
Rivo replied January 30, 2024

Thanks for sharing your positive experience! It's great to hear that both you and your customers are loving the app. We appreciate your feedback! 😊
- Kevin & Rivo Team

About this app

Launched

January 18, 2021 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane

Built by Rivo

About Rivo

4.9 average rating

4 years building apps for the Shopify App Store

5940 S Rainbow Blvd, Ste 400, PMB 78370, Las Vegas, NV, 89118-2507, US

Support

Send a message

help+loyalty@rivo.io

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