Reviews (2,494)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
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A few customers have gained a loyalty reward; however, Rivo does not notify customers when they have points to spend. The app really is not fully integrated into the site because I do not get notifications when customers have points to spend either. Seems like I would have to check daily to see when customers have rewards, and then create custom emails for each customers. That is really time ...
Hi Kultured Kurlz's team!
Appreciate your review and feedback. I'm so sorry you weren't able to find these options in the app. Every time customers earn points, an email is ...
App works fine so far. I just started using the app today, once I've used it for a month I will submit another review.
Thanks for your review and feedback! Looking forward to your thoughts after 1 month. Have fun exploring the app and let us know if you need a hand with anything :)
Cheers,
...
i just started using this app .the customer care is incredible otherwise cant say more about because of the lack of experience.What annoys me though is that i have to type a minimum of 100 characters for my review
App looks good. Excited to use the app on our ecommerce store. Will share feedback once used. Thank You.
This app looks great. Unfortunately the support in setting up has been rather average hence the 3 start. The link to book an onboarding call does not work - initially it was blamed on their own theme upgrade, and now the new link sent doesn't work either so they are 'looking in to it.' As I said, it looks a great app and should tick all the boxes of what we need but tt does makes me wonder what ...
Hey there! I am so sorry for the hiccup with scheduling a call. Initially when you raised the issue, we had it updated, but our web team rolled back some changes on the ...
I like this app it helps to set up a great rewards program. I really want to be able to reward my customers for leaving reviews. I would then give it the full 5 stars
Have not used app yet, but customer service is on point and quick to respond. Can't wait to use the app!
I think this app looks great, though nobody has used it as yet so I can't really comment on what it's like.
The support, when accessed, however, was top notch.
It was easy to setup. Live support chat was helpful. I'm using this app to increase customer engagement.
So the app was quite complicated to navigate to install. Things were not in obvious logical places like where to change text etc. There were lots of curves and roundabouts but I got there thanks to the help of Mica who was fantastic about helping me even when I asked really obvious questions. She was prompt in getting back to me and very professional. That's def the type of person you need to ...
Hey Cheeky Bum team!
Thank you so much for your feedback. I read through your chat history and wanted to touch on your feedback here.
We're making some major improvements to ...