Rivo: Loyalty Program, Rewards

Rivo: Loyalty Program, Rewards

Reviews (1,332)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting customer engagement and retention through a seamless loyalty program. It's praised for easy setup, customizability, and smooth integration with POS and online stores. Key features include adjustable points and email marketing. Customer support is highly regarded for being responsive and helpful, enhancing the user experience.

May 21, 2026

Very happy with Rivo! The setup process was simple, and the team was extremely helpful with getting everything configured correctly. The app is easy to navigate and integrates smoothly with our store. Support has been quick, professional, and very responsive throughout the setup process.

Dreamy Bamboo
United States
About 1 year using the app
April 30, 2026

It was easy to set up my loyalty and referral programs in the app. I faced some issues that were solved quickly and efficiently by the support team. Until now, I am very satisfied with the results.

Unbount
Lebanon
3 months using the app
May 11, 2026

Working with Abbie at Rivo was fast, easy and simple which I appreciated. The Rivo system has made it easy for the company I work for to have a loyalty program for the customers, which we appreciate so much!

TréLuxe
United States
About 4 years using the app
May 10, 2026

We've been using Rivo for about 5 years and it's been pretty great. It's easy to setup, easy to explain, and implements nicely into our POS and online store.

Brick & Mortar
United States
Over 2 years using the app
May 1, 2026

Arianne at Rivo support is very responsive and thorough - really appreciated her assistance!

Tubby Todd Bath Co.
United States
9 months using the app
May 20, 2026

Great app! Arianne is a phenomenal customer service agent and went above & beyond for taking care of our store. 100% recommend, and if you get to chat with Arianne, you're in great hands.

Nutrics
United States
3 months using the app
June 8, 2026

Support is quick and they do a good job answering questions and problem solving.

Bristol Bay Bites
United States
About 2 months using the app
March 31, 2026

Friendly and responsive Customer support team

Rest
United States
Over 1 year using the app
Rivo replied April 1, 2026

Thanks so much! We’re glad you found our support friendly and responsive—always here to help whenever you need us!
- Kevin & Rivo Team

March 27, 2026

fault and errors on every click, the page cannot be saved if making any changes, loading forever.

PurpleMayJewellery
Australia
About 1 year using the app
March 24, 2026

Easy to use and the customer service has been very helpful! Arianne has been very patient and understanding with everything!

Catherine's Boutique
United States
Over 1 year using the app
Rivo replied March 27, 2026

So glad to hear that! Thanks for the kind words—happy we could help and always here if you need anything!
- Kevin & Rivo Team