Rivo: Loyalty & Referrals , 1,840 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its range of features including pop-ups, loyalty programs, and customer reviews. They find the interface user-friendly and customizable, aiding in brand consistency. The dynamic pop-up functionality and advanced targeting options are praised for enhancing marketing efforts. The loyalty program effectively rewards customers for various actions, boosting loyalty and repeat purchases. Merchants also commend the app's seamless integration with e-commerce platforms and excellent customer support. The ability to customize the portion of a sale for which a client receives points is particularly appreciated for aiding in customer retention. Merchants highly recommend this app for its comprehensive features, affordability, and top-notch support.
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Excellent service. Arianne helped me with my request and even added some other free benefits that I didn't even ask for. Top shelf!
Thank you for your kind words! We aim to provide top-notch service and value to our customers. If you have any more requests or questions in the future, feel free to reach out!
- Kevin & Rivo Team
Pete is awesome part of the team at Rivo. He helped me with app setup and all within 24h
Now it is time to test the app which is working well so far! Excited to see see my sales and return customer boost!
So glad you're enjoying our app! We're thrilled we could help. Looking forward to seeing your sales soar!
- Lea & Rivo Team
Abbie is awesome thank you for your help and this app, my customers are happy to use the rewards al the time
So glad to hear your customers love the rewards! Thank you so much for sharing your experience with the app.
- Lea & Rivo Team
We have used Rivo for years and it has always been such a seamless app. Their support is also so helpful and readily available to answer questions when we have them.
Thank you so much for your kind words! We're thrilled you've had a great experience with our app and that our support team has been helpful. We appreciate your continued trust and support! 🙌
- Lea & Rivo Team
Pete is ALWAYS phenomenal. I love all the Rivo products and honestly the best customer support. They give solutions to things you don't even think about!
Thank you for your fantastic feedback! We're thrilled to have exceeded your expectations. We're always here to provide solutions and support whenever you need them.
- Kevin & Rivo Team
Paul was very helpful and patient. I have made a mistake editing my rewards program when I first set it up and he helped me find the issue. Problem solved. Thanks!
Thanks a ton for your kind words! 😊 It was our pleasure helping you out with your concerns. Glad the issue got sorted out! If there's anything else we can do for you, please don't hesitate to reach out!
- Lea & Rivo Team
I don't have extensive experience with how the app supports my business yet but had a lovely experience with their support team. Paul was so nice and friendly, offered me some great tips on our store and was able to help me with my question quickly.
Thanks for sharing your experience! We're always here to offer tips and quick help for your store.
- Lea & Rivo Team
Mica was super helpful! She even made a recommendation unrelated to Rivo that enhanced the look of my store. Thanks again for the amazing customer support!
Thanks for the lovely review! Customer satisfaction is our goal. So glad our suggestions helped your store.
- Lea & Rivo Team
Rivo has been a great addition to our store as we are building a relationship with our customers. The platform is easy to manage and the customer is amazing. Always fast to reply to my messages and help me with my questions.
Thank you for your kind feedback! So glad that our app has been a valuable addition to your store. Our team is always here to provide fast and helpful support whenever needed.
- Lea & Rivo Team
Customer support is A++ and love the functionality and ease of using this app.
Thank you for your kind words! We're thrilled to hear you're enjoying our app and finding our support helpful. Your feedback means a lot!
- Lea & Rivo Team