Reviews (2,225)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its user-friendly setup and effective customer support, with team members like Arianne and Paul receiving specific commendations. It is noted for significantly improving sales and customer engagement through its comprehensive loyalty and referral programs. The app offers a flexible pricing structure and a free plan, making it ideal for small businesses and startups. The onboarding process is also highlighted as thorough and supportive, enabling merchants to effectively utilize the app from the start.
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Arianne was quick and efficient with my inquiry
We're glad to hear your inquiry was handled quickly and efficiently! Thanks for the feedback! 😊
- Kevin & Rivo Team
It's a great app.And the support is also great!!
Thanks for the great review! We're happy to hear you love the app and our support. 😊
- Kevin & Rivo Team
Arianne from Rivo has been an absolute lifesaver for my Shopify store! As a busy entrepreneur, I don't always have the time to handle the smaller details, and Arianne's quick responses and helpful service have been invaluable. I've received numerous bonuses and excellent support throughout my time with Rivo, and I'm truly grateful for their dedication to helping my business thrive."
Thrilled to hear Rivo's making a big difference for you! We're here to help anytime—thank you for trusting us with your business. 😊
- Kevin & Rivo Team
Great support ! So for it is all good for my requirements
That's fantastic to hear! Thanks for the positive feedback, and we're here whenever you need us! 😊
- Kevin & Rivo Team
(Updated Review 8/12)
Rivo is a great app at an affordable price. We had a hiccup in the past, but they sincerely took ownership of the problem and made it right. Don't pass on Rivo, your customers will thank you.
Hey Brandon,
I'm so sorry for your experience with support. I can see you were waiting a few days for a response. Regarding the actual page load on mobile – I believe this is now resolved.
I sent you over an email to help make things right there.
Cheers,
James
Chat support was very helpful!
Happy to hear our chat support was helpful! Thanks for letting us know. We're here whenever you need us!
- Kevin & Rivo Team
amazing app, amazing customer service. very quick responses. Love it.
Thanks for the kind words! We're so glad you love the app and our quick service. We appreciate your support and are here whenever you need us! 😊
- Kevin & Rivo Team
So far so good. Customer support is fast.
Great to hear! We're glad you're finding our customer support fast and helpful. Thanks for the feedback! 😊
- Kevin & Rivo Team
I love the app, and the service was great!
Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us!
- Kevin & Rivo Team
I love this app! I have tested pretty much all the loyalty apps available for Shopify, and this is by far the best. Even better is the awesome customer service. Jel was very helpful today and upgraded my account for free! Now that's service!
So glad to hear that, thank you! We're thrilled you love the app and our service. Enjoy your upgrade! 😊🎉
- Kevin & Rivo Team