Reviews (2,494)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
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Very good
Thanks for the positive feedback! We're happy to hear you're enjoying it! 😊 Let us know if there's anything else we can do for you.
- Kevin & Rivo Team
Steeds snelle en vriendelijke klantenservice!
Altijd goede hulpè
Bedankt voor de vriendelijke woorden! We zijn zo blij om te horen dat u een snelle en vriendelijke service heeft gehad. We zijn er altijd om u te helpen wanneer u ons nodig heeft!
- Kevin & Rivo Team
Very fast, super nice support that responds to questions very quickly!
Thank you for the great review! We're so happy to hear that our support was quick and helpful. If you ever need anything else, don’t hesitate to reach out—we’re here for you!
- Kevin & Rivo Team
Amazing and very helpful. I recently changed my Shopify theme and had some troubling updating my reviews and rewards landing page. Abbie was super helpful!
Thank you for the amazing feedback! We’re so glad to hear that our support was helpful with your theme update. We’re always here to assist with any issues – feel free to reach out anytime!
- Kevin & Rivo Team
It's a nice app, mostly intuitive, for us and customers, and the customer support is awesome!!!!
Thank you for the great feedback! We're thrilled to hear that you find the app intuitive and that our customer support has been awesome. If you ever need anything else, we’re always here to help! 😊
- Kevin & Rivo Team
Awesome app with awesome support!
Thank you for the fantastic review! We're so glad you love the app and our support. We're here anytime you need us! 😊
- Kevin & Rivo Team
I had the pleasure of working with Arianne, and I must say, she exceeded all expectations! From the moment I reached out, Arianne was not only professional but incredibly friendly. Her attention to detail and willingness to go the extra mile truly stood out. It's clear that Arianne cares deeply about providing excellent service, and it made a world of difference in my experience.
Thank you for such a heartfelt review! We're so happy that our support team made such a positive impact on your experience. Your satisfaction means a lot to us, and we're always here to help with anything you need!
- Kevin & Rivo Team
I have been using this app for about a year now - everything is great! I recently updated the Shopify theme and needed support to solve a small problem with the page display. Paul from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
Thanks so much for your kind words! We're so happy to hear that our support was able to help with the theme update. If you ever need anything else, we're always here for you! 😊
- Kevin & Rivo Team
Great App, Bryan was very helpful and sorted my issue very quickly
Thank you for the awesome review! We're glad the app helped and that our support resolved your issue quickly. Don’t hesitate to reach out if you need anything else – we’re here for you!
- Kevin & Rivo Team
I have been super impressed with Rivo. I have tried all of the regulars out there after being in business for 17 years. Rivo has had the easiest integration, easiest team to work with and no hidden fees or bogus ways to upcharge you. It's straightforward, stable and it just works- which has actually been super hard to find.
The UI for the store owner is easy and their support is super responsive
Fantastic! We're thrilled that Rivo has made such a positive impact on your business. Our goal is to keep things simple, reliable, and transparent, so it's great to know that’s resonating with you. We’re always here to help – don’t hesitate to reach out!
- Kevin & Rivo Team