Reviews (2,349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Abbie was fast, friendly and went the extra mile. You don’t see that often in service support. Thank you!
Thank you for the kind words! We're so happy to hear our team could go the extra mile for you. 😊
- Kevin & Rivo Team
Super fast and great support! The app has so much functions and possibilities. Thats great!
Awesome to hear you’re loving the app and our support! Thanks for the great review! 🌟
- Kevin & Rivo Team
This is a great app with some minor quirks. However, there was always a workaround to do what I wanted. The support team is amazing. Annie, Abbie, Pete did a wonderful job and are quick to respond to any questions or concerns,
We're glad you're enjoying the app and found our support team helpful! Thanks for your great feedback and patience with the quirks. 😊
- Kevin & Rivo Team
Abbie was such a huge help. I'm super excited to start playing around with this app!
Fantastic to hear! We're excited for you to explore all the app has to offer. Thanks for the great feedback!
- Kevin & Rivo Team
Great support and fast response times. Lot of good documentation, some of it does seem to be outdated for the old way that they did landing pages but overall easy to get setup.
Thanks for your feedback! Glad you found setup easy. We’re updating our docs to keep everything current. Appreciate your support!
- Kevin & Rivo Team
Great software, great customer support, I will be using a paid plan soon.
Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊
- Kevin & Rivo Team
Abbie was very nice, she helped me removed the rivo watermark. very kind also gave me encouraging words and uplift on how to open my first Shopify store.. thank you Abbie! 10/10 recommend
-diamond from SarielScent.
Thank you for the wonderful review and recommendation! We're thrilled about your positive experience and are glad we could assist with your Shopify store setup. Here to support you anytime!
- Kevin & Rivo Team
So far the team has been really helpful and quick to respond! Thanks!
Thanks for the kind words! We're so glad to hear our team has been helpful and responsive. We're here whenever you need us! 😊
- Kevin & Rivo Team
Rivo has been incredibly user-friendly and efficient. The support team, especially Bryan, provided invaluable assistance during our setup, ensuring a smooth and seamless integration.
We're thrilled that you found Rivo user-friendly and our support team helpful during your setup. Thanks for choosing us, and we're here to assist you anytime you need further help!
- Kevin & Rivo Team
I had a great experience with Abbie. She answered all of my questions and even clarified a few terms for me. I thought her customer service was excellent! 5 stars all the way. I will add this to my other online store as well!
We're thrilled you had a great experience and appreciate the 5-star rating. Thanks for planning to add us to your other store too!
- Kevin & Rivo Team