Reviews (2,496)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
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I've just had one query about the app so far which is a new addition to my website. My question was answered very promptly by Bryan, with an easy to follow guide which was really helpful. Excellent service so far - thank you.
Thanks for your kind words! We’re glad our prompt response and guide were helpful. We’re here if you need anything else! 😊
- Kevin & Rivo Team
App works how we need it, with little to no issues.
Any time I have contacted support, responses have been quick, precise, friendly, and more importantly resolve the issue. Arianne was amazing today <3
We're glad the app fits your needs and our support impressed you! Thanks for the love. <3
- Kevin & Rivo Team
I'm joining the free program, staff is friendly and helpful via instant chat, great customer service.
We're so happy to hear that our friendly staff and instant chat support helped you. Enjoy the free program, and if you ever need anything, we're always here to assist!
- Kevin & Rivo Team
ARIANNE was so helpfull she really took the time to explain for me how it works i am not an expert on websites and sahe made it feel so easy and didnt made me feel like i had no idea what i was doing
Wonderful! We're glad our support made things easy and comfortable for you. Thanks for sharing your positive experience!
- Kevin & Rivo Team
Brian helped me resolve my problem under 5minutes and even helped me on a future question I didn't ask yet. Thank you so much !
That's awesome to hear! We're glad the support was quick and helpful. If you need anything else, just let us know! 😊
- Kevin & Rivo Team
Jel was great. All the other customer service was great as well.
Thank you for the wonderful feedback! We're thrilled to hear you had a great experience with our customer service team. We're here whenever you need us! 😊
- Kevin & Rivo Team
Arianne was really helpful and kind! Very good experience interacting with her. She pointed me to the right knowledge articles and even offered up additional design tips that I didn't ask for but are very useful and that I will implement! Thank you Arianne :)
It's fantastic to hear you had a great experience and found the extra tips helpful! We always strive to provide valuable support. Thanks for your feedback, and if you need anything else, we're here for you!
- Kevin & Rivo Team
We got warmly welcome and the team was really helpful to support with any questions.
We're thrilled to hear you felt welcomed and supported. If you ever need anything else, we're always here to help! 😊
- Kevin & Rivo Team
The support was amazing! The responses were super fast, even though I was taking some time to respond. Pete helped me out, gave me some nice tips, and was very patient with me. I'm new to the app, but so far setup has been pretty seamless.
We're thrilled that our support team was able to assist you effectively and provide helpful tips as you navigate the new setup. Thanks for sharing your positive experience! 😊
- Kevin & Rivo Team
one of the best customer service i ever had , very helpful specific and polite
Thank you for the kind words! We're thrilled you had such a positive experience. Always here to help! 😊✨
- Kevin & Rivo Team