Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

October 16, 2024

Awesome team, awesome apps not just this one they have others too! Pretty good...

Silvershine llc
United States
11 days using the app
Rivo replied October 18, 2024

Thanks so much! We're glad you're enjoying our apps. Here's to more awesome experiences with our team! 🌟
- Kevin & Rivo Team

September 14, 2024

Bryan and Rivo are awesome. Can't wait to start implementing all these great features for rewards and referrals in my store.

Wellness Shine
United States
About 2 months using the app
Rivo replied September 16, 2024

Thanks for the enthusiasm! We can't wait to see how you leverage all the great features in your store. 😊
- Kevin & Rivo Team

October 8, 2024

I will definitely recommend Rivo to others. Arianne, the person who chatted with me, was very helpful and engaging.

A Humbles Creation
United States
About 1 month using the app
Rivo replied October 10, 2024

Thank you so much for the recommendation! We're glad to hear our team was helpful and engaging. 😊
- Kevin & Rivo Team

November 12, 2024

Amazing customer service :) very happy

2LoveMy
United Kingdom
7 months using the app
Rivo replied November 14, 2024

Thank you! We're thrilled you're happy with our service. 😊 If you need anything else, just let us know!
- Kevin & Rivo Team

October 28, 2024

Customer service is great! Arianne was an amazing help, she was very responsive, knowledgeable and really kind. I'm really looking forward to using this app

I am Free Hair Care
Canada
9 days using the app
Rivo replied October 30, 2024

Thanks for the great feedback! We're thrilled you had an amazing experience with our support team and are excited for you to dive into using the app. 😊
- Kevin & Rivo Team

November 6, 2024

Only just got started with Rivo but had an amazing first experience with their customer support. Seems Rivo was certainly the right choice to make as a loyalty program app.

BJRN
Belgium
2 days using the app
Rivo replied November 8, 2024

Welcome aboard! We're so glad your first experience with us was a hit. Thanks for choosing Rivo, and we're excited to support your loyalty program journey! 😊
- Kevin & Rivo Team

October 10, 2024

I really like this plugin. The customer service team responds to messages very promptly and enthusiastically. Any problems can be solved immediately.

AZDENT
China
10 months using the app
Rivo replied October 14, 2024

Thank you for your review! We're thrilled to hear you like the plugin and our prompt customer service. Here to help anytime! 😊
- Kevin & Rivo Team

August 27, 2024

The app has many features and is perfect for your online store. We sell cosmetics and are very happy with it. Customer support is exceptional

Cosmetici professionali per tutti
Italy
2 months using the app
Rivo replied August 28, 2024

Thanks for your wonderful review! We're delighted our app fits so well with your cosmetics store and that our support team could impress. Here to help anytime!
- Kevin & Rivo Team

November 12, 2024

Have just installed the app. So far everything seems to work, and customer support is excellent, fast, efficient. Arianne was super helpful and even provided extra tips.

DAMANCI® Better hair, better you!
United States
1 day using the app
Rivo replied November 14, 2024

Great to hear that you're off to a good start! Thanks for the kind words. We're here whenever you need us—happy selling!
- Kevin & Rivo Team

September 7, 2024

Excellent service by Pete who helped guide us through the start up process.

HomeStonePeace
Hong Kong SAR
24 days using the app
Rivo replied September 8, 2024

We're happy to hear you had a great setup experience! Thanks for the kind words about our customer service. 😊
- Kevin & Rivo Team