Rivo Loyalty & Referrals

Rivo Loyalty & Referrals

Built for Shopify

Reviews (2,025)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its pop-up, loyalty, and reviews features, which are crucial for online businesses. They find it user-friendly with customization options for brand consistency. The advanced targeting and dynamic pop-up functionality are praised for enhancing marketing campaigns. The loyalty program effectively rewards customers, boosting engagement. The integration of customer feedback into product pages increases conversions and credibility. Merchants report increased sales and customer account creation. The app is compatible with various e-commerce platforms and offers responsive customer support. A free version is available for small businesses. The app is commended for its seamless experience, intuitive design, and exceptional customer service.

April 2, 2024

Great help, excellent, and fast.

Box Total Style
United States
Over 1 year using the app
Rivo replied April 3, 2024

So glad to hear you had a great experience! Thanks for your kind words, and if you ever need more help, we're here for you. 😊
- Kevin & Rivo Team

February 15, 2024

Customer service is exceptional. Attentive, definitely not bots, and great to interact with. This app keeps expanding its functionality and in the long run that's saving me $ by not needing more apps. Can't recommend Rivo enough!

LuxIllume
United States
Almost 3 years using the app
Rivo replied February 19, 2024

Thrilled to hear our service and app are hitting the mark for you! Your feedback means the world to us. Thanks for the strong recommendation. Rivo is here for your success! 💪🌟
- Kevin & Rivo Team

March 17, 2024

Super fast customer service and such great response time! I got all the help I needed from Paul. He went an extra mile to answer all my questions and send me the correct documents to implement.

LOVELEEN®️
United States
22 days using the app
Rivo replied March 18, 2024

Thrilled to hear about your positive experience with our customer service! We're always here to go the extra mile for you. Thanks for sharing your feedback!
- Kevin & Rivo Team

May 20, 2024

this app is the best referral/ loyalty app you can add to your store i have not been using it long but the support has always been there and they are always so helpful and will do anything they can i would definitely recommend

ATMOSFEAR
United Kingdom
About 5 hours using the app
Rivo replied May 22, 2024

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and our support team. Your recommendation means a lot to us! 😊
- Kevin & Rivo Team

Edited February 23, 2024

Arianne was great, very efficient with a speedy reply. I always get this kind of support with Rivo. Highly recommended products.

Mica is equally as awesome. Quick to help out and very knowledgeable.

Iowa Magic Shop
United States
About 2 years using the app
Rivo replied February 20, 2024

Thanks for the recommendation and the kind words about our support team! We're thrilled to consistently meet your expectations. Here for you anytime!
- Kevin & Rivo Team

Edited May 2, 2024

Always there for support and on speed!

DECODE
United Arab Emirates
3 months using the app
Rivo replied May 2, 2024

We're thrilled you had a super experience! Thanks for your enthusiasm! If you need anything, we're here for you. 🌟
- Kevin & Rivo Team

June 20, 2024

I recently started using the Rivo app and have been thoroughly impressed with its functionality and user-friendly interface. What made my experience even better was the exceptional customer service provided by Abbie. She was incredibly helpful and patient, answering all my questions promptly and thoroughly. Her support made navigating the app and utilizing its features much easier. I highly recommend the Rivo app, and a special shout-out to Abbie for her outstanding assistance!

BabylonCutters
Hungary
About 6 hours using the app
Rivo replied June 24, 2024

Thank you so much for your fantastic review! We're delighted about your positive experience with our app and customer service. Your shout-out means the world to us!
- Kevin & Rivo Team

February 28, 2024

So far I have had no issues with the app. They also have a good and prompt support team. Thank you and keep it up.

Simply Aloe
India
About 1 year using the app
Rivo replied February 29, 2024

Thanks for the positive feedback! We're glad to hear our support team could assist you. We'll keep working hard to maintain your satisfaction!
- Kevin & Rivo Team

May 29, 2024

It was great experience with the app and your support team (Pete)

Bombay Seeds
India
18 days using the app
Rivo replied May 30, 2024

Delighted to hear you had a great experience with both the app and our support team! Thanks for sharing your positive feedback! 😊
- Kevin & Rivo Team

April 10, 2024

Customer service is great.
I do not have plenty of experience with the loyalty program yet but up to this point everything seems good and intuitive.

Salvajes
Uruguay
About 23 hours using the app
Rivo replied April 11, 2024

Thanks for sharing! We're happy to hear you're enjoying our service. Looking forward to impressing you more as you explore the loyalty program! 😊
- Kevin & Rivo Team