Reviews (2,496)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
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I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business!
- Kevin & Rivo Team
Works well to serve a purpose, Abbie was very helpful through a troubleshooting process.
Thanks for the feedback! We're glad to hear it served its purpose and that our support was helpful during troubleshooting. If you need anything else, just let us know! 😊
- Kevin & Rivo Team
Abbie was so lovely and helpful! They made my query so easily fixed.
Thank you for your kind words! We're so happy to hear our support team made everything easy for you. We're here anytime you need help! 😊
- Kevin & Rivo Team
Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!
Thank you for the fantastic review! We're thrilled that our customer service was the quickest ever. If you need anything else, we're always here to help! 😊❤️
- Kevin & Rivo Team
Very good
Thanks for the positive feedback! We're happy to hear you're enjoying it! 😊 Let us know if there's anything else we can do for you.
- Kevin & Rivo Team
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation!
- Kevin & Rivo Team
the customer service rep Arianne is super helpful. She gave me a lot of advice to improve my shopify shop. That's a very good experience.
We're so glad to hear that our customer service rep was able to offer helpful advice for improving your Shopify shop. We’re always here if you need more assistance!
- Kevin & Rivo Team
This app is legit. Super easy to navigate and a ton of customization. Still learning as we go but the support team, Abbie specifically, has been incredibly helpful, responsive and overall amazing. I highly recommend if you guys are looking for a solid loyalty referral program app for your business!
Awesome! We're thrilled you’re enjoying the app and finding the customization options helpful. Our support team is always here to assist, and we appreciate your recommendation!
- Kevin & Rivo Team
Just had help to remove the branding from Dan who was extremely helpful and went above and beyond to inform me of different things. Really impressed.
We're so pleased to hear about your impressive experience with our support team! Thank you for sharing your feedback. 😊
- Kevin & Rivo Team
Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.
Thank you! We're glad our support could help with your theme extension. Always here to assist with responsive and friendly service! 😊✨
- Kevin & Rivo Team