Reviews (2,225)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its user-friendly setup and effective customer support, with team members like Arianne and Paul receiving specific commendations. It is noted for significantly improving sales and customer engagement through its comprehensive loyalty and referral programs. The app offers a flexible pricing structure and a free plan, making it ideal for small businesses and startups. The onboarding process is also highlighted as thorough and supportive, enabling merchants to effectively utilize the app from the start.

August 4, 2024

I'm excited to give Rivo a try. So far, the service has been great. I'm eager to hear what customers think.

Tull MD, LLC
United States
12 days using the app
Rivo replied August 6, 2024

Thanks for your kind words! We're thrilled you're excited to try Rivo. Can't wait to hear what your customers think. 😊🚀
- Kevin & Rivo Team

July 18, 2024

much love for support they even provided some tips that are going to revump my store significantly

Queenlly
Poland
22 days using the app
Rivo replied July 22, 2024

So glad we could help revamp your store! Thanks for the love, and we're here whenever you need more tips! 😊
- Kevin & Rivo Team

June 27, 2024

great customer service

Essantiok
United Kingdom
3 months using the app
Rivo replied July 1, 2024

Thank you for your feedback! We're glad you had a positive experience with our customer service. Let us know if there's anything else we can improve!
- Kevin & Rivo Team

August 22, 2024

best app

Caseloon
India
7 days using the app
Rivo replied August 23, 2024

Thank you for calling us the best app! We're happy to hear you're enjoying it. If there's anything more we can do for you, just let us know! 😊
- Kevin & Rivo Team

July 18, 2024

My experience so far has went well. Bryan was helpful in setting up initial items for me, and I look forward to generating more revenue with a rewards system in place.

LMONET444
United States
20 days using the app
Rivo replied July 19, 2024

Thanks for sharing your experience! We're glad we could help get you started. Here’s to more success with your new rewards system! 🌟
- Kevin & Rivo Team

August 7, 2024

Really good.

Les Cafés du Soleil
Canada
9 days using the app
Rivo replied August 9, 2024

Thanks so much for your review! We're thrilled you're happy with our service. 😊
- Kevin & Rivo Team

Edited September 18, 2024

excellent and timely assistance!

Kit's Apothecary
United States
4 days using the app
Rivo replied September 16, 2024

Thank you for sharing your experience! We're so glad we could assist and make things easier for you. Here whenever you need us! 😊
- Kevin & Rivo Team

July 22, 2024

great support from Paul for newbies like me.

JPHA
United Kingdom
14 days using the app
Rivo replied July 23, 2024

Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team

July 8, 2024

Been helpful. Good experience so far.

Lumos Lineage
United States
26 days using the app
Rivo replied July 10, 2024

Thank you! We're thrilled you've had a good experience so far. Let us know if there's anything else we can assist you with!
- Kevin & Rivo Team

July 5, 2024

Customer service with Jel was amazing!

The Natural Lather
United States
About 1 month using the app
Rivo replied July 8, 2024

Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊
- Kevin & Rivo Team