Reviews (2,499)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and sales through loyalty and referral programs. It's noted for its easy setup, integration with Shopify, and features like tiered programs and POS integration. The customer support team is praised for being responsive and offering personalized help. Merchants are satisfied with its performance in managing loyalty programs and enhancing customer loyalty.
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I got to hand it to the Rivo app and the support team. Jel is a awesome team rep. When I say awesome I mean AWESOME. What i didn't understand Jel made it clear and precise, any question that I had Jel had me covered on all ends making it easier for me to navigate the app. Thanks Jel you were a big help for me and my business.
So glad to hear that! Thanks for sharing your positive experience. We're always here to help make things smoother for you and your business!
- Kevin & Rivo Team
Very good
Thanks for the positive feedback! We're happy to hear you're enjoying it! 😊 Let us know if there's anything else we can do for you.
- Kevin & Rivo Team
Jel has been amazing!! The quickest customer service eveeeeer <3 Thank you so much guys!!!
Thank you for the fantastic review! We're thrilled that our customer service was the quickest ever. If you need anything else, we're always here to help! 😊❤️
- Kevin & Rivo ...
I've had a fantastic experience with the app and the support team! The app is easy to use, and it has everything I need to manage my loyalty program effectively. Abbie, from support, has been incredibly helpful and responsive. I truly appreciate the quick assistance and the clear communication. Highly recommend this app to anyone looking for a simple yet powerful solution for their business!
Thanks so much for your recommendation! We're delighted to hear about your positive experience with our app and support team. We're here to help anytime you need us!
- Kevin ...
Abbie was so lovely and helpful! They made my query so easily fixed.
Thank you for your kind words! We're so happy to hear our support team made everything easy for you. We're here anytime you need help! 😊
- Kevin & Rivo Team
the customer service rep Arianne is super helpful. She gave me a lot of advice to improve my shopify shop. That's a very good experience.
We're so glad to hear that our customer service rep was able to offer helpful advice for improving your Shopify shop. We’re always here if you need more assistance!
- Kevin & ...
This app is legit. Super easy to navigate and a ton of customization. Still learning as we go but the support team, Abbie specifically, has been incredibly helpful, responsive and overall amazing. I highly recommend if you guys are looking for a solid loyalty referral program app for your business!
Awesome! We're thrilled you’re enjoying the app and finding the customization options helpful. Our support team is always here to assist, and we appreciate your ...
Had a great experience with this application. Love the design and features, and the customer support is excellent. They're very quick to respond and resolve any issues. Highly recommended!
We're thrilled you love the design and features of the app, and that our customer support has been able to assist you promptly. We appreciate your recommendation!
- Kevin & ...
Great app and great support from Jel, they help you with what you need and more, with fast response, and while being friendly and professional.
We're so glad you’re enjoying the app and that our support team was able to help quickly, professionally, and with a friendly touch. If you need anything else, we’re always ...
Bryan's support was very much appreciated! Responsive and friendly, helped us out with a subtlety with our theme extension.
Thank you! We're glad our support could help with your theme extension. Always here to assist with responsive and friendly service! 😊✨
- Kevin & Rivo Team