Reviews (2,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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For now only good words for the support and app! Great work guys, keep it up!
Thank you for the great feedback! We're happy to hear you're enjoying the app and support. We'll definitely keep it up! 😊
- Kevin & Rivo Team
Amazing customer service and very intuitive!
Thanks for your amazing review! We're thrilled you find our service intuitive and helpful. 😊
- Kevin & Rivo Team
I must say It is awesome App, and their Customer Care Service is good Specially thanks to Mr. Paul for his kind response.
We're thrilled that you think our app is awesome! Our customer care team is here to help anytime. Thanks for your kind words! 😊
- Kevin & Rivo Team
My experience with Jel's customer service has been very pleasant. The communication is super fast and friendly. It's not just a simple chatbot, as is often the case. They also address special cases and actively seek solutions. I'm currently in a testing phase and hope that the product is just as good as the support.
Thanks for sharing your experience! We're glad you're enjoying our personalized support. We're here to help as you continue testing. 😊
- Kevin & Rivo Team
I'm just starting my store and trying to plan for future success. I had some general onboarding questions and Abbie was great. Thanks for the great customer service!
We're glad to be part of your journey! Thanks for the shoutout to our support team. Here's to your future success! 🌟
- Kevin & Rivo Team
Support from Paul was very helpful. Almost instant response, think he had to do a bit of digging for the solution as it wasn't obvious at first but he was able to find it out in the space of 40mins! (amongst helping others I imagine)
Many thanks,
Alec
Wow, thanks for your patience and the great review! We're glad we could find the solution for you. Our support team is always here to help!
- Kevin & Rivo Team
Rivo has been an exceptional app & company to work with! Top notch service, especially from Bryan on the support team.
Thanks for your kind words! We're thrilled to have you with us and proud to provide top-notch service. 😊
- Kevin & Rivo Team
Customer Service with Abbie was very nice.
Thank you! We're glad you had a nice experience with our customer service. We appreciate your feedback!
- Kevin & Rivo Team
Great experience! We just started to use this app and feels really good as of now!
Thanks for sharing your experience! We're glad to hear it's going well as you start using our app. 😊
- Kevin & Rivo Team
Very helpful staff. Abbie was quick to assist me.
Thanks for your feedback! We're glad our staff could assist you quickly. Here whenever you need us!
- Kevin & Rivo Team