Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Paul was very Patient in helping me solve my issue it was like having my very own personal tech assistance even though the problem was not related to his software but a newbie error on my part he stayed with me till we figured it out
We're always here to help, no matter the issue! Thanks for the shout-out to our patient support team. Glad we could assist you! 😊
- Kevin & Rivo Team
Great and helpful assistance. The app seems to be filled with a lot of good features on the free paln. Further, it looks clean and seems to work great.
Thanks for the positive feedback! We're glad you're enjoying the features and design of our app. If you have any questions or need further assistance, we're just a message away!
- Kevin & Rivo Team
Very good and useful App with a great customer service.
Special thanks to Jel for her help.
Thank you for the positive review and the special shoutout to our support team! We're glad to be of help. 😊
- Kevin & Rivo Team
It has taken me a little while to get everything set up - not because it's confusing necessarily, but because there are so many awesome things you can do with the app. I did have some initial issues with the integration with Klaviyo and setting things up on that end. But Bryan (with Rivo) helped me out quickly and even created a "test" account to help to make sure it was working from his end! Thank you so much!
Thanks for your patience! We're glad you're enjoying the app's features. Happy to hear our support team could assist you with Klaviyo integration. We're here if you need anything else!
- Kevin & Rivo Team
Thanks to Paul make our works more easy and smoothly. This app such a good additional for your website and makes your website step ahead!
We're delighted to hear our app is making your work smoother and advancing your website! Thanks for the fantastic feedback! 😊
- Kevin & Rivo Team
hello it is an excellent experience here at rivo support .i got help by arianne .she was helpfull and excellent dealing with me..thank you
We're so glad you had an excellent experience with our support team! Thanks for your kind words. We're here whenever you need us! 😊
- Kevin & Rivo Team
Easy to setup, and lots of features to make it your own. The free plan is good to try without committing, give it a go! Customer support (Jel) was very helpful when I had any problems and are quick to respond!.
Thanks for the feedback! We're glad you enjoyed the setup and our support. Happy to help anytime! 😊
- Kevin & Rivo Team
User friendly! very simple to use. Love it <3
So glad to hear you love it! Thanks for appreciating the simplicity. 😊
- Kevin & Rivo Team
Dan in the support team was great today solving a code and design issue - very responsive, efficient and knowledgeable. All sorted, thank to him!
We're excited to support you through your integration with Rivo! Thanks for your kind words, and we look forward to seeing your business grow. 😊
- Kevin & Rivo Team
Excellent customer service! Abbie has been very helpful. I've just started using the app, and so far, everything is working smoothly.
Great to hear that you're off to a smooth start! Thanks for shouting out our support team. Here if you need us as you continue exploring!
- Kevin & Rivo Team