Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

June 15, 2022

This app is incredible and more importantly, their customer service is fast and reliable. Betty has most recently helped me and she is a ROCK STAR!

FANdom Made
United States
9 months using the app
Rivo replied June 15, 2022

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

August 18, 2023

Easy to use with powerful functions, the support team is responsive and professional, especially the staff Mica, she helped me solve lots of questions.

Craftchain
United States
9 months using the app
Rivo replied August 22, 2023

We're so glad you found our app easy to navigate and our support team helpful and responsive! 🙌🏼 We're constantly striving to provide top-notch assistance, and it means the world to us that we could help answer your questions. Thank you so much for your kind words!
- Lea & Rivo Team

May 22, 2023

Really really impressed with this app so far! Great free version features whilst we get set up as a small business. Looking forward to growing our website with Rivo. Great customer service from Pete at Rivo also!

Bimble Design
United Kingdom
9 months using the app
Rivo replied May 22, 2023

Thank you so much for your kind words, they truly mean a lot to us! We're so glad to hear that you're enjoying our app. It's our mission to empower businesses to succeed, and we can't wait to see your website grow with Rivo. - Lea, Rivo Support Manager

November 18, 2021

I spoke in chat with one of your reps.. very efficient, and resolved my issue very quickly.. thanks.

Epiphany Network One
United States
9 months using the app
Rivo replied November 19, 2021

Marvelous! Thank you so much for the positive feedback and 5-star review! We're always here and happy to help! 🤩 All the best, Kevin

September 16, 2022

Abbie was GREAT! Service like this reminds me of why I left the other rewards app. Rivo is great and I'm very happy!

Deep Nerdd
United States
9 months using the app
Rivo replied September 16, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🙂 Thanks, Kevin

August 20, 2022

I just installed this app and I'm truly looking forward to increasing our customer base and offering more rewards through your loyalty app. I also want to give a 5 Star Shout Out to Abbie for providing excellent customer service with a quick easy fast solutions. Thank You Abbie
Postell, Founder/CEO
Damn Right Urban Fashion

Damn Right Urban Fashion
United States
9 months using the app
Rivo replied August 22, 2022

We love helping businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

July 9, 2023

Paul was a great help setting me up. Rivo is always the best when it comes to helpful Shopify apps. Highly recommend to use for any store.

Trendociti
United States
9 months using the app
Rivo replied July 10, 2023

Thanks a ton for the awesome review! It's always a pleasure to help out. 🙌 If you ever need anything else, we're always here to lend a hand! 🤝
- Lea & Rivo Team

June 24, 2022

Me encanta esta aplicación, es una manera fácil de conseguir fidelizar a los clientes. La atención al cliente realmente perfecta y muy atentos, te ayudan en todo. Todo genial

La tendeta de Eli
Spain
9 months using the app
Rivo replied June 24, 2022

¡Estamos muy contentos de que te guste nuestra aplicación y nuestro servicio de atención al cliente! Sus comentarios positivos y su revisión significan mucho para nosotros, ¡muchas gracias! 🤩 Gracias Kevin

January 28, 2021

Love this app, Exactly what I wanted. Easy to use and does what it needs to without any hassles.
I just can't believe it's FREE...Brilliant

Rusty Rose Nursery Online
South Africa
9 months using the app
June 1, 2022

Customer service is very responsive, and the app is easy to use! Looking forward to better integrating the Rewards into our store's customer experience.

Los Tokyo
United States
9 months using the app
Rivo replied June 2, 2022

Thank you so much for the 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best regards, Kevin