Reviews (2,352)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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I haven't implemented the app yet but so far the support from Dan has been quick and friendly.
We're glad you're already having a positive experience with our support. We're here to help whenever you're ready to implement the app!
- Kevin & Rivo Team
Quick, performant,very kind,a 5 stars CS for sure!
Thank you for the five-star review! We're thrilled to hear you had a quick and kind experience with our customer service. 😊
- Kevin & Rivo Team
it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job
Great to hear you had a positive experience and all your doubts were cleared! Thanks for the awesome feedback! 🌟
- Kevin & Rivo Team
That's a really excellent loyalty system. Good customer service and easy to use!
Thanks for the great review! We're thrilled you're enjoying our loyalty system and customer service. 😊
- Kevin & Rivo Team
Great service with Abbie! Went above and beyond to test out our website and help me set up the loyalty program.
Thanks for the review! We're glad to help you set up the loyalty program and appreciate your kind words about our service. 😊
- Kevin & Rivo Team
Had great help from Paul completing the setup!
We're glad to hear the setup went smoothly with our help! Thanks for sharing your experience! 🌟
- Kevin & Rivo Team
Can we take a minute to appreciate Jel and the customer service team? THEY ARE INCREDIBLE. I've never seen such dedicated, quick, polite and extra customer service in my entire life. I went in to just ask a question and they legit gave me free stuff on my plan. Where would you get that? I can't actually express my gratitude. I won't even talk about the app much. It is beyond useful if you want to stand out and build a community and their UI makes it so much easy to set up everything. Totally recommended from me.
Wow, thank you for your amazing review! We’re thrilled to hear you had such a positive experience with our team. Enjoy the perks, and we’re here whenever you need us!
- Kevin & Rivo Team
Great customer service
Thanks for the shoutout! We're glad you're happy with our service. 😊
- Kevin & Rivo Team
Chat support was very helpful!
Happy to hear our chat support was helpful! Thanks for letting us know. We're here whenever you need us!
- Kevin & Rivo Team
Abbie was super helpful! Having some trouble with visual design issues on the app but I luckily know enough CSS to get around them, thanks for the great loyalty app!
Thanks for sharing your experience! We're glad you found our support helpful and are enjoying the app. If you need any more help with design tweaks, just let us know! 😊
- Kevin & Rivo Team