Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

January 3, 2022

Excellent customer service. Ryan was awesome, very helpful and fun to chat with. Excited to reward my loyal customers!!! Thank you Rivo.

Ash Herrera Jewelry
United States
9 months using the app
Rivo replied January 4, 2022

This review made our day! Your kind words mean the world to us, and thank you so much for the positive feedback and 5-star review! 🤩 All the best, Kevin

December 31, 2021

Peter was super helpful and was able to answer my questions and resolve my issues within the first 10 minutes of contacting support. I definitely recommend Loyalty Rewards & Referrals!

Red Apple Vixen Boutique
United States
9 months using the app
Rivo replied January 3, 2022

We are so glad we're able to help you with your concern. If there's anything else we can do, just let us know anytime. We are always here, happy to help. Best regards, Kevin

Edited October 5, 2022

Abbie had so much knowledge and was quick to respond. I love this app so much already and with great customer support, it makes it even better.

Okanagan Dye Works
Canada
9 months using the app
Rivo replied October 6, 2022

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

Edited December 17, 2021

I love this app. It's easy to use and the customer support is great. The functionality could be broader, but it seems like they're adding things all the time.

The Clay Impress
United States
9 months using the app
Rivo replied December 20, 2021

Glad you are loving our app! Thank you so much for the 5-Star review! 🙌 We're consistently working to improve and build the best app possible and I'm happy to say that we do have more features coming down the pipeline. If you have any questions along the way, please let us know! Cheers, Kevin

October 23, 2022

I would recommend this app. It has a great reward system and is very easy to use and navigate. Customer support is really helpful as well. Abby is one of their agents that assisted me with any questions that I had and also with an issue/question that I had. Really great customer service that they offer. I have just started my store but can't wait to see how this app can help boost my sales by the reward system!

Fire Wear
United States
9 months using the app
Rivo replied October 24, 2022

So glad that you love our app and customer service! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 16, 2022

Eu fui tão bem atendida no suporte, estou realmente impressionada. De longe o melhor suporte entre os apps até agora! A atendente tirou minha dúvida em segundos e foi super simpática! <3 Só pelo suporte maravilhoso eu já super indico!

A Loja D'ellas
Brazil
9 months using the app
Rivo replied November 16, 2022

Estamos muito felizes por você estar satisfeito com nosso atendimento ao cliente. 🤩 Muito obrigado pelas 5 estrelas! Se houver mais alguma coisa que possamos fazer ao longo do caminho, não hesite em nos informar. Tudo de bom,Kevin

December 23, 2021

nice apps really liked it also customer service they very good and friendly good communication as well thnx for that

MNP DOTZ
Australia
8 months using the app
Rivo replied December 23, 2021

We're so glad you are happy with our app and customer service. Thank you so much for the awesome review! Cheers, Kevin

February 18, 2022

I love the app for the rewards program. I just started using it and it has really been a great addition to my website.

Vencer Co
United States
8 months using the app
Rivo replied February 18, 2022

So glad you are loving our app! Thank you so much for the 5-Star review. Much appreciated, Kevin

October 13, 2021

Awesome app with high quality customer service. Plus it's FREE! No branding, no hassle, just an awesome service with awesome people. Shout out to Arianne for a personal and enjoyable experience. Loving the customizable options for rewards programs and engaging my customers. A must try!

A. Marie Artworks
United States
8 months using the app
Rivo replied October 14, 2021

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If there's anything else we can help you with, just let us know! Our team is here to help. Much appreciated, Kevin

December 1, 2021

Excellent app and program. We've been using it for a while and it really does help entice customers

ROEX by BIN Science
United States
8 months using the app
Rivo replied December 1, 2021

We're so happy to see that you had a 5-Star experience! 😊 We're always striving to help you and your business succeed! Thanks, Kevin