Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited April 1, 2021

The setup was easy, and there was even an instructional video to help me. It was up and running within a matter of minutes! I would definitely recommend this to any businesses looking to retain customers!

UNITY
United States
8 months using the app
Rivo replied April 2, 2021

Thanks so much for the thoughtful review and positive feedback! 🌟 Much appreciated, Katherine

December 12, 2022

thank you Arianne you are best helper she fix all my problems quickly and corectlly i would like to say thank you again

Onnty
United States
8 months using the app
Rivo replied December 12, 2022

Your review means the world to us! 😍 We are always happy to help in any way we can and are available anytime. If there's anything else we can help you with, just let us know. Thanks, Kevin

February 25, 2022

He taught me politely.He responded quickly to various things.
And then I heard something I didn't know.

海外子供服&ベビー服のお店@沖縄県 AVECLES エベクリ
Japan
8 months using the app
Rivo replied February 25, 2022

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

November 12, 2022

This app is amazing, really easy to use and very straight to the point. What's more impressive is their customer service. Jel was my customer rep and she was just so helpful. She helped me across two apps (if you need an email pop-up app, you should also check out Rivo's, it's the best, and very easy to use) and was extremely patient and kind. Overall I'd strongly recommend Rivo's products, you won't be disappointed <3

Tailor World
United Kingdom
8 months using the app
Rivo replied November 14, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 29, 2023

Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.

Cranmore Home & Co.
Australia
8 months using the app
Rivo replied January 30, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

Edited March 18, 2022

Fantastic Experience! Has made a difference in my conversion rate. Customer service is very fast and efficient. Ryan is great!

Meta Females Inc.
United States
8 months using the app
Rivo replied March 18, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

June 1, 2022

The chat forum is extremely helpful! I've enjoyed using the app and found the process of integration into Shopify simple.

Husk & Seed
United Kingdom
8 months using the app
Rivo replied June 1, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🍻 Cheers, Kevin

July 27, 2022

Their free options are amazing and the Chat available is awesome and filled with very helpful and nice people!

ADAMUS
Portugal
8 months using the app
Rivo replied July 27, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

May 22, 2023

Paul was very useful and resourceful. He was very kind and patient and helped me get my issue resolved!

maryluu | The Boutique
United States
8 months using the app
Rivo replied May 23, 2023

Thank you for taking the time to leave a review! We're glad to hear our team was able to assist you in resolving your issue. Thank you again for your feedback and we appreciate your business. - Lea, Rivo Support Manager

Edited March 10, 2023

Abbie was so helpful and responsive to our questions and requests. Really recommend Rivo. Thanks again Abbie.

I am Cartoonified
Australia
8 months using the app
Rivo replied March 12, 2023

We're thrilled that we were able to provide you with such outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the Shopify community!
Cheers, Kevin