Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 6, 2023

Fantastic service! Today was my first time using Rivo. When I reached out for help Arianne went above and beyond. She answered very quickly and offered very helpful advice. She even provided links on how to edit and improve my site. :) Thank you again Arianne! My shop will be way better now. :)

joinBestYou
Sweden
8 months using the app
Rivo replied September 8, 2023

Thank you for the wonderful feedback! We're glad you had a fantastic experience using our app. Our team is dedicated to providing quick responses and helpful advice. 😊 We can't wait to see your store flourish!
- Lea & Rivo Team

April 5, 2021

This app helps me notice the customers who are loyal to my business and it help me see who my customers are buying the most.

Athletic Apparatus
United States
8 months using the app
Rivo replied April 6, 2021

Wonderful! Thanks so much for the 5-star review! 🙌 Best wishes, Katherine

April 20, 2022

Really great app which I've found easy to navigate and use, and I've had great customer service from Lance :)

Nectar For The Soul
United Kingdom
8 months using the app
Rivo replied April 20, 2022

So glad that you love our app and customer service. 😃 Thank you so much for the 5-star feedback! Cheers, Kevin

July 19, 2021

Great app and support. Awesome, and in my opinion the best between other on the same category! Totally recomend!

Oleumvitta
Brazil
8 months using the app
Rivo replied July 20, 2021

Thanks so much for the positive feedback and for recommending us to the community! 🚀 We are here for you anytime you need us. Cheers, Kevin

June 10, 2021

After trying out several different apps that claimed to do the same, I am disappointed. Disappointed that I didn't find this app sooner. It would have saved me so many wasted hours evaluating "free" apps that required an upgrade to get them past the configuration stage.. So easy to install and configure. It has the right amount of features in the free plan to help you evaluate the app prior to upgrading should you require the additional functionality. The BA team is super responsive to questions posed to them, with courteous replies within an hour of submission. Plenty of customization in offering rewards for certain triggers and referrals.
It looks and feels very polished compared to other apps that look and feel rushed in order to be published and speed up their ROI.
One in particular had a glaringly obvious typo prompting you to "Upguard" to their paid plan. If they can't take their time to proof read their app, how can you trust it with your customers data. This app boasts a comprehensive FAQ that is well laid out with topics covering most of the questions that you can think of.
If you are looking at rewarding your customers, reward yourself first by using this app. Most stores will get by with the free plan as it really is a set and forget app. Once your store takes off and you want to scale up, a simple inexpensive upgrade is easy to apply. There is no need to look for any other app to offer your customers rewards. Everything that you need is provided by this app.
Honestly, do yourself a favour, try this app before any other. You'll be hard pressed finding an app that offers this much functionality for its free version.
I am not affiliated with this company in any way. I'm simply an honest user who will praise you for a job well done and scald you for a job done poorly.
Thank you for your great work BA.

EV333 Custom Print and Signage
Australia
8 months using the app
Rivo replied June 11, 2021

Thank you so much for your detailed and thoughtful review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

November 15, 2021

Super appli que je recommande les yeux fermer allez-y vous n'allez pas le regretter et puis merci à Lance pour son aide.

Pudaier Cosmetics France
France
8 months using the app
Rivo replied November 16, 2021

Votre avis a fait notre journée! 🙌 Merci beaucoup pour les 5 étoiles et pour nous avoir recommandé à la communauté Shopify ! Salut, Kévin

April 25, 2022

Ryan was awesome. Helped me increase limits on my store and link Loyalty Rewards in my customer emails. Very helpful a 5 out of 5. Thanks again.

FIHEROE.
United States
8 months using the app
Rivo replied April 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

October 28, 2021

This App is really easy to install and use. The free options which are good means you dont have to spend lots of money.

East Neuk Books Ltd
United Kingdom
8 months using the app
Rivo replied October 29, 2021

Thank you so much for the amazing 5-star review! It means the world to us, and we are here for you anytime you need us! 😊 All the best, Kevin

May 12, 2021

Really loving this app!!!!!!!!! EASY setup! Gets the job done! Can't wait to see what else they add!

Cyanesi
United States
8 months using the app
Rivo replied May 12, 2021

We're so glad you love our app! Thanks so much for the feedback and wonderful review! 🌟 All the best, Katherine

April 23, 2021

Excellent app with personal and professional support. Would recommend to any other store owner, big or small.

HomeKit Australia
Australia
8 months using the app
Rivo replied April 26, 2021

What a wonderful review, thank you so much! 🌟We are here for you anytime you need us. Cheers, Katherine