Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 9, 2023

Excellent customer service! Abbie was Great and really helpful!
She even helped me with some other things I hadn’t realized I needed help with!

Really great service!

QUEEN BEAUTY PRODUCTS
United States
8 months using the app
Rivo replied March 9, 2023

We're thrilled to have exceeded your expectations. Thank you for your kind words and for choosing us!
Much appreciated, Kevin

March 26, 2021

I used this app and it gained me results by creating brand awareness and loyalty for my customers, A super awesome app to use in your store.

Sexy & Stylish Necessities
United States
8 months using the app
Rivo replied March 29, 2021

Wonderful! Thank you so much for the positive feedback and review! 🙌 All the best, Katherine

January 22, 2022

This app is fantastic! Setting up the loyalty rewards and points is a great way to build gain customers and the customer service from Rivo cannot be beat! I use 9 of their apps at the moment and love them all! Rivo is helping me grow business and all of it at a really affordable price or free. As a new business, they are truly essential.

Direct Sellers Cottage
United States
8 months using the app
Rivo replied January 24, 2022

Wow! You are awesome! ✨ Thank you so much for being such a loyal customer and for the thoughtful feedback! We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you need anything else, please don't hesitate to let us know. Our team here at Rivo is happy to help out in any way we can. All the best, Kevin

February 27, 2023

I have tested 2 other programs before. Also smile. This app is much more customizable. For example, change text. The support is very fast and courteous. The free version is already better than other programs. I have not regretted my decision.
In Germany: Ich habe vorher 2 andere Programme getestet. Auch smile. Diese App lässt sich viel besser an die eigenen Bedürfnisse anpassen. Zum Beispiel Text ändern. Der Support ist sehr schnell und zuvorkommend. Die free Version ist schon besser als andere Programme. Ich habe meine Entscheidung nicht bereut.

Befree Tantra Shop
Germany
8 months using the app
Rivo replied February 27, 2023

Wir wissen Ihr Geschäft zu schätzen und freuen uns, dass Sie unsere App verwenden. Unser Team ist hier, um Ihnen bei jedem Schritt zu helfen. Wenn Sie weitere Fragen oder Bedenken haben, können Sie sich gerne an uns wenden.
Beste Grüße, Kevin

November 28, 2022

This app is Amazing! Super easy to use and ready in minutes. Had the pleasure of getting Arianne to help me set up one tiny thing I could t figure out and she went above and beyond and helped me with so much more! I am seriously grateful as everything she suggested ACTUALLY helped ME. Thank you so much!

Casa Figueroa Designs
Canada
8 months using the app
Rivo replied November 28, 2022

So pleased that we were able to help you set up the app. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

April 21, 2021

Still learning about the full potential of the app, but so far it's helping us to create more value for the client using the loyalty program. What we like best is the quick and effective response from the support team, they are always ready to help with the best attitude.

HM.SUPPLY
Mexico
8 months using the app
Rivo replied April 22, 2021

Your review means the world to us thank you so much! We are always happy to help in any way we can and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Katherine

March 12, 2021

Best app yet! Super simple & set up in 10 min with the program running! Thank you for your awesome work. The best part is that it is actually free and not just a free trial. I deleted all other programs I had downloaded just to use this solely.

$ecure1 Skate Shop
United States
8 months using the app
Rivo replied March 15, 2021

We're so excited that you are enjoying our app! 🛹Thank you so much for the positive feedback and 5-Star review! All the best, Katherine

October 20, 2021

This app was incredibly easy to install and customize. Had a bugging issue that occurred and reached out to customer service. Right away they responded, I spoke with Darren and he fixed the issue in no time!

Strictly Alchemy
United States
8 months using the app
Rivo replied October 21, 2021

We really appreciate the 5-Star review! '🌟 These reviews make our day here. Let us know if we can help answer other concerns or questions you might have at any time. All the best, Kevin

March 20, 2023

Thank you Paul for your quick and kind help with setting the app settings. Your help is greatly appreciated. Once again, thank you so much for a smooth onboarding!

Koktem
United States
8 months using the app
Rivo replied March 20, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
Cheers, Kevin

April 26, 2021

Really easy to set up , and the draft was very good , so far so good . I'm sure my customers will love it too

A Herbal Pantry
United Kingdom
8 months using the app
Rivo replied April 26, 2021

Thanks so much for the 5-stars and glad you are liking the app so far! 🤩 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Katherine