Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 24, 2023

I was helped by Abbie today! She was incredibly helpful. Going above and beyond what I asked for help with. Thank you and your team.

thebccl
United States
8 months using the app
Rivo replied April 24, 2023

Thank you for taking the time to leave this wonderful review about Abbie and our team. We appreciate your business and look forward to helping you again in the future! - Lea, Rivo Support Manager

September 11, 2023

I would like to commend the excellent usability of the Rivo, as it meets all my requirements. Additionally, I must praise the exceptional customer support team, particularly Paul, for their prompt response to my technical inquiries. Within a short span of time, Paul efficiently resolved an issue that had previously taken me 2-3 hours to troubleshoot. I am sincerely grateful for Paul's assistance and would like to express my heartfelt appreciation. Thank you once again, Paul!

Glucoracy
United States
8 months using the app
Rivo replied September 13, 2023

Thank you for your fantastic feedback! We're delighted that we have met your requirements and that our support team could promptly assist you with your technical concerns. Your kind words and appreciation mean a lot to us.
- Lea & Rivo Team

September 3, 2021

This app has increased sales for our online store. I would like to see more custom options for the button.

Roth's Pretzels
United States
8 months using the app
Rivo replied September 3, 2021

Thank you so much for the review, Roth's Pretzels! 🙂 We would love to hear your thoughts and feedback in further detail regarding the additional custom options for the button. Just send us a quick message at feedback.boosterapps.com and we can send it over to our development team. All the best, Kevin

Edited April 23, 2021

I really love this app, I so highly recommend this. Easy to use and user friendly for your customers

Quirky and Quaint
United Kingdom
8 months using the app
Rivo replied April 26, 2021

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Katherine

April 13, 2021

I love the app! Easy to set up and totally free! I deleted the apps that I had because they were very limiting; however, this one give you a little more freedom

Luxxe Exotics Virgin Hair
United States
8 months using the app
Rivo replied April 14, 2021

Awesome, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 All the best, Katherine

September 27, 2022

Pete was a great help throughout the entire chat! He was well informative which was a great help. Thank you!

Kaiem's Boutique
United States
8 months using the app
Rivo replied September 28, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

October 25, 2021

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3smokeycoffeebeans
Australia
8 months using the app
October 6, 2021

This app is awesome. Our customers love the point system. The customer service is amazing. Thanks Laurette & Sara

HUR BEAUTY
Canada
8 months using the app
Rivo replied October 6, 2021

Thanks for the review, Hur Beauty! We really appreciate you using the app 🤩. If there's anything else we can do, please feel free to reach out at any time.
Best wishes, Kevin

February 8, 2023

I have several rivo apps installed and so far I love them! The customer service is top notch and the apps are easy to use.

Kiappy
United States
8 months using the app
Rivo replied February 9, 2023

Wonderful! 🎉We greatly appreciate you using our apps, and we are always here, anytime you need us. Best regards, Kevin

December 29, 2021

Great app and even better support! Would definitely recommend, I wish they upgrade WhatsApp Social platform for referral program along with Facebook & twitter. Other all features and everything work beautifully.

Zugnu Retail
India
7 months using the app
Rivo replied December 30, 2021

Thanks for the review, Zugnu Retail team! 🙂 We're consistently working to improve and build the best apps possible! Your suggestions are great, and I went ahead and passed them on to our product team. If there are additional details you want to include, you can add them here http://feedback.rivo.io/. Let us know if you have any questions or issues along the way. Best regards, Kevin