Reviews (2,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 8, 2024

I have never experienced support or help from a friendlier person in my life! Not only did Abbie help me with a minor issue that I was having (which of course was completely my fault) but also gave me a couple of hints and tricks to help improve the website! Absolutely, positively, definitely recommend these guys and the app!!

Fun Times Inspirations
United States
40 minutes using the app
Rivo replied November 11, 2024

Wow, what a wonderful review! We're so glad to hear about your positive experience and that you found the extra tips helpful. Thanks for the high recommendation! 😊
- Kevin & Rivo Team

September 17, 2024

Amazing customer service and very intuitive!

Vital X Labs
United States
15 days using the app
Rivo replied September 18, 2024

Thanks for your amazing review! We're thrilled you find our service intuitive and helpful. 😊
- Kevin & Rivo Team

August 29, 2024

The best loyalty app so far, and support team is responsive and professional.

Wecord London
United Kingdom
2 months using the app
Rivo replied August 30, 2024

Thanks for the high praise! We're thrilled you love our loyalty app and find our support team responsive and professional. We appreciate your feedback!
- Kevin & Rivo Team

September 27, 2024

good app and the support is good, give me nice tips for my store

cbsportwear
Bulgaria
4 days using the app
Rivo replied September 30, 2024

Thanks for the feedback! We're glad you found the app and our support helpful with tips for your store. 😊
- Kevin & Rivo Team

October 6, 2024

Rivo is a user-friendly app perfect for businesses looking to boost customer engagement and loyalty. It offers customizable features like rewards programs and easy e-commerce integration. The interface is intuitive, and their customer support is fantastic—special shoutout to Paul for being super helpful during setup. Overall, a great tool for building lasting customer relationships

Queens Co
United States
About 2 hours using the app
Rivo replied October 7, 2024

Thank you for the amazing review! We're thrilled that you find Rivo user-friendly and helpful for boosting engagement. We'll pass your shoutout to our support team! 😊
- Kevin & Rivo Team

August 11, 2024

I have only just begun using the Rivo app for my website, so I cannot really speak to the app itself. The customer service, however, absolutely TOP NOTCH! Arianne answered my questions and helped to make sure I am set up and ready to rock with Rivo on my Shopify store.

I will absolutely reach out if I need anymore help in the future as it has been a wonderful experience so far.

Geek'eh Handmades
Canada
About 23 hours using the app
Rivo replied August 13, 2024

Thanks for the kind words! We're glad our support could help you get started. We're here for you anytime—enjoy using Rivo on your Shopify store!
- Kevin & Rivo Team

August 4, 2024

I'm excited to give Rivo a try. So far, the service has been great. I'm eager to hear what customers think.

Tull MD, LLC
United States
12 days using the app
Rivo replied August 6, 2024

Thanks for your kind words! We're thrilled you're excited to try Rivo. Can't wait to hear what your customers think. 😊🚀
- Kevin & Rivo Team

July 22, 2024

Rivo is very helpful for new Shopify Stores to grow quick! Don't Hesitate and Download it!
Their Customer service is also Excellent!

Hasibify
France
About 1 month using the app
Rivo replied July 24, 2024

Thanks so much for your kind words! We're thrilled to hear Rivo is helping your Shopify store grow. Our team is here to support you anytime. Happy selling! 🌟
- Kevin & Rivo Team

October 8, 2024

Abbie was super attentive, helping me with whatever I needed.

Tout Decora
Brazil
10 days using the app
Rivo replied October 10, 2024

Thanks for the kind words! We're so glad our support team could assist you with everything you needed! 😊
- Kevin & Rivo Team

August 29, 2024

Super great app and customer service!! Easy to use and design is so clean looks fancy!

Kinwell Furniture
United States
3 days using the app
Rivo replied August 30, 2024

Thanks so much! We're thrilled you love the app's design and found our customer service great. We appreciate your feedback!
- Kevin & Rivo Team