Reviews (2,291)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

August 26, 2024

Great app with a lot of flexibility. Great team with plenty of support as well!

Seed Needs LLC
United States
12 days using the app
Rivo replied August 28, 2024

Thanks so much! We're thrilled you're enjoying the app's flexibility and our team's support. We're here to help anytime!
- Kevin & Rivo Team

August 7, 2024

So far so good! Abbie was amazing when i chatted in to CS.

Wattsupcustoms
United States
About 1 month using the app
Rivo replied August 9, 2024

Thanks for the kind words! We're thrilled to hear you had a great experience with our customer service. 😊
- Kevin & Rivo Team

September 30, 2024

Paul was of great help. Great response and feedback

THE MIX
Nigeria
About 1 month using the app
Rivo replied October 1, 2024

We're glad to hear you received great help and feedback! Thanks for the wonderful review. 😊
- Kevin & Rivo Team

October 10, 2024

Abbie provided amazing customer service as we were onboarding! We haven't used the app in depth yet, but the onboarding was via a well thought out workflow and we appreciate a nice design.

Cogs Dogs
United States
About 1 hour using the app
Rivo replied October 14, 2024

Thanks for sharing your experience! We're glad the onboarding process was smooth for you. Enjoy using the app, and we're here if you need any help! 😊
- Kevin & Rivo Team

July 15, 2024

I love the app, and the service was great!

Pizzazz
United States
About 2 years using the app
Rivo replied July 16, 2024

Thank you! We're thrilled you love the app and had a great experience with our service. Your feedback means a lot to us!
- Kevin & Rivo Team

October 9, 2024

¡Me encanta la aplicación! Tiene todo lo que necesito.

Valquer®
Spain
2 months using the app
Rivo replied October 10, 2024

¡Gracias por el cariño! ¡Nos alegra mucho saber que la aplicación tiene todo lo que necesitas! 😊
- Kevin y el equipo de Rivo

June 27, 2024

I just discovered this app and I hope it will be fantastic, the team was really great and helped me with great understanding. I love it and recommend!

Matutina-Chic
France
4 months using the app
Rivo replied July 1, 2024

Welcome aboard! We're thrilled to have you. It's fantastic to hear you've had a great experience with our team. Thanks for recommending us!
- Kevin & Rivo Team

October 21, 2024

Great and quick service, app does exactly what you want and very to change things manually

Klaasje Hard Seltzer
Netherlands
About 2 hours using the app
Rivo replied October 23, 2024

Awesome to hear you're happy with the quick service and the app's functionality! Thanks for the positive review. Here to help anytime! 🌟
- Kevin & Rivo Team

July 2, 2024

We're busy deploying and so far- we love what we are seeing, and the response time has been phenomenal. Looking forward to officially rolling it out at the end of August!

BERML BY DESIGN JEWELRY FOR MEN
Canada
18 days using the app
Rivo replied July 3, 2024

Thanks for the great feedback! We're thrilled about your positive experience and can't wait for your official rollout in August! 🎉 If you need anything, we're here to help!
- Kevin & Rivo Team

June 17, 2024

very great app, I use to choose simile as my loyalty app, but the price too expensive for me, with Rivo, the price is much much better, and the greatest part is customer support, that really impressive me

Hanboost
United States
2 months using the app
Rivo replied June 19, 2024

Thank you so much for your kind words! We're thrilled you're enjoying Rivo and our customer support. We always strive to offer great value. Your feedback means a lot to us! 😊
- Kevin & Rivo Team