Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,368)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 27, 2021

I love this app, I just installed it but everything is very user friendly. Super easy to navigate and edit. Really can't wait to launch to see my customers enjoy these rewards!

Pure Queen
United States
7 months using the app
Rivo replied April 29, 2021

Awesome! Thanks so much for the positive feedback and 5-star review! 🙌 Best wishes, Katherine

July 19, 2022

At first I came across Rivo app, then I discovered that they have few more apps and all of them do some fantastic jobs. I connected with Abbie to remove branding from the app which she not only removed instantly but activated some more freebies on my account. I feel Rivo is doing some great work and providing awesome customer service. Abbie is so quick in responses that at first I thought I am talking to a robot. Huh. She is just damn quick.

Svaastyaa
India
7 months using the app
Rivo replied July 20, 2022

We're so happy that you love our customer services and glad that you feel we're on the right track! Thank you so much for using our apps and for the thoughtful feedback! If you ever need anything, we are always here for you. 🤩 Cheers, Kevin

August 19, 2021

I can't wait to use this app. I am trialing the free version and installing it on Shopify on my own was super easy! The verification of your online store can be done via chat messaging. The service on this alone was amazing! Really prompt replies. Thank you team for this!

Collective Design NZ
New Zealand
7 months using the app
Rivo replied August 20, 2021

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Much appreciated, Kevin

January 10, 2023

We love it. Support is amazing. We are a little start up team with some coding knowledge. But they solved everything in minutes. Would suggest this app for everyone who knows how to upsell and build community. Thanks Rivo.

Šamponi.si
Slovenia
7 months using the app
Rivo replied January 10, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

May 31, 2022

Just downloaded this app, but so far it's been completely seamless!! Their customer support is great, specifically worked with James and he was super helpful. The interface/software is super easy to use and understand. Highly recommend this app to anyone looking to add on a loyalty program!

SEEQ
United States
7 months using the app
Rivo replied May 31, 2022

We greatly appreciate you choosing our app! Thank you so much for your kind words, and we are so pleased that you are happy with our services! If there's anything else you need, just let us know anytime. Our team would be delighted to help you. 🙌 Cheers, Kevin

April 28, 2021

I used this app to get my customers a shopping experience when they shop with us. The entire process from signing up and using rewards is very easy.

Simple Bands 4U
United States
7 months using the app
Rivo replied April 29, 2021

Awesome! Thanks so much for the 5-star review! 🙌 Cheers, Katherine

August 20, 2022

Just installed this - very easy to use, which is a delight. The support team though is unbelievably awesome :) Always responding quickly to messages, always so kind and helpful. I will definitely use Rivo for as long as I run this business <3

luckysevenleather
Greece
7 months using the app
Rivo replied August 22, 2022

Thank you for the awesome review! 🌟 We greatly appreciate you using the app. If you have further questions or experience issues along the way, please let us know. Our team here at Rivo will be happy to assist you. 😊 Much appreciated, Kevin

July 18, 2023

AMAZING support from the Rivo team. I am a bit of a slow learner when it comes to technology and the Rivo team were ever so patient with me helping me get set up. They also double checked my set up to make sure i had done it right and made suggestions for best practice using the app. Would highly recommend to anyone.

Mother Cuppa Tea
United Kingdom
7 months using the app
Rivo replied July 20, 2023

So glad to hear you had a great experience! Our team is always ready to lend a helping hand. Thank you so much for recommending Rivo! Have a wonderful day! 🙌
- Lea & Rivo Team

May 10, 2022

Abbie's gif game is very strong. She went above and beyond and made sure I was helped in the best way possible. This app is awesome and the customer support team is top notch.

Spark Your Magic
United States
7 months using the app
Rivo replied May 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer support! We're always striving to top your expectations and love the feedback! 🙂 Thanks, Kevin

June 20, 2022

This app is very user friendly and perfect for my business! And, the Rivo team is incredible. When I had questions, Abbie helped answer them so quick and took such good care of me. Loved her!!

Morr Decor
United States
7 months using the app
Rivo replied June 21, 2022

You are amazing! We are always here to help and super excited that our app fits perfectly for your business! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin