Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

April 3, 2023

I recently started using this app and I must say, it has been a game-changer! It's clear that the developers have put a great deal of thought and effort into crafting an outstanding user experience.

What truly sets this app apart from the competition, however, is the phenomenal support team. Whenever I've encountered any issues or had questions, their response has been prompt, professional, and genuinely helpful. They go above and beyond to ensure that users have the best possible experience with the app.

Overall, I can't recommend this app enough. The combination of its excellent features and top-notch support make it a must-have for anyone looking to improve their productivity and streamline their tasks. Kudos to the team behind this fantastic app!

HARD'N'HEAVY
United Kingdom
7 months using the app
Rivo replied April 3, 2023

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that our app has been a game-changer for you and that you've noticed the effort we've put into crafting an outstanding user experience.

We're especially delighted to hear that our support team has exceeded your expectations. We always strive to provide prompt, professional, and genuinely helpful support to our users, and it's fantastic to hear that our team has been able to assist you with any issues or questions you've had.

We're honored by your recommendation and glad our app has improved your productivity and streamlined your tasks. We appreciate your support, and thank you for choosing our app!

Best regards, Kevin

April 11, 2022

I'm excited to use my new reward points for my shop. Ryan was a big help to get me more customers approved for points

Stylemecutebows
United States
7 months using the app
Rivo replied April 11, 2022

Awesome, thanks so much for choosing our app! 😃 Your positive feedback and 5-star review are very much appreciated! If you need help along the way, just let us know. We're available 24/7. 🎉 All the best, Kevin

October 12, 2023

Mica was super helpful! She even made a recommendation unrelated to Rivo that enhanced the look of my store. Thanks again for the amazing customer support!

Boat Gear USA
United States
6 months using the app
Rivo replied October 16, 2023

Thanks for the lovely review! Customer satisfaction is our goal. So glad our suggestions helped your store.
- Lea & Rivo Team

December 30, 2021

This is a best app for referral programs. This app has a very cool and friendly dashboard.This app also have quick support team.

Ranisati Clothing
India
7 months using the app
Rivo replied December 30, 2021

So glad you are liking the app so far. If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

January 10, 2022

Jon was very helpful regarding topping the limit of my customers. Jon is simply amazing. Jon made us believe in the app again.

SALEBLANK
Saudi Arabia
6 months using the app
Rivo replied January 10, 2022

We are so glad that you are happy with our customer service. Thank you so much for the 5-stars. If there's anything else we can help with, just let us know. Thanks, Kevin

May 21, 2022

So very helpful!!! The app is easy to use and my customers love getting rewards points. Thank you so much!!!

TeesNYall
United States
6 months using the app
Rivo replied May 23, 2022

Awesome! Thanks so much for the positive feedback and 5-star review! 🙌 Best wishes, Kevin

February 24, 2022

Terrific app and terrific customer service. Had a chat with one of your reps and he was awesome, used meme's a lot :D. Thats great customer service. Putting a smile on the faces of their customer. Also, this app is great. Thanks for making majority of it free.

Kingdid
Ireland
6 months using the app
Rivo replied February 24, 2022

You are amazing! ✨ Thank you so much for the positive feedback and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. All the best, Kevin

Edited March 17, 2022

Abbie gave me and excelent costumer service, she is really nice, she helped me a lot. She also gave me some tips for my online store.

Ismaflow Boutique
United States
6 months using the app
Rivo replied March 18, 2022

It's our pleasure to serve you! 😊 Thank you so much for the kind feedback. If there's anything else you need help with, just let us know. We're available 24/7. Cheers, Kevin

Edited August 18, 2021

Amazing App, amazing team and people behind it, very fast and quality support, i would highly recommend this to anyone looking for rewards for their customers to enjoy without it costing you money to reward your own clients, the free version is great for starting small business, and as you grow to hundreds of clients i would definitely getting the advanced versions of the app as it meets your clients needs.

Revelstoke Delivery
Canada
6 months using the app
Rivo replied February 8, 2021

Thank you so much for the positive feedback and 5-stars! 🤩We are always happy to help in any way we can! Cheers, Katherine

September 4, 2023

Awesome Support Awesome App.

La Ronza
United Arab Emirates
6 months using the app
Rivo replied September 8, 2023

Thank you so much for your kind words! We're happy to hear that you're enjoying our app and that our support has been awesome. 😊
- Lea & Rivo Team