Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited July 18, 2023

I just installed the app and getting to know all the features and so far I like it, the only thing I could mention that was not great so far was that not all of my customers in my store were shown as members and will now have to invite individually. Pretty easy to navigate, extremely helpful customer service, Jel was very pleasant, knowledgeable and willing to help. I will give the app a chance to see if it is all that I need.

I contacted Chat with a question and Paul was there to help! Paul was very professional, He genuinely wanted to help and was very efficient. Thank you!

Pajama Monkey
United States
6 months using the app
Rivo replied June 16, 2023

Thank you for your feedback! We appreciate your kind words about the app's ease of navigation and our helpful customer service. We apologize for any inconvenience with your customers not being shown as members initially. We're constantly working on improving our app, and we value your input. If you have any further questions or need assistance, please don't hesitate to reach out. We hope the app meets all your needs as you continue to explore its features. - Kevin

February 20, 2023

Fantastische service, app werkt perfect, zou dit aan iedereen aanraden, maakt het erg makkelijk om emailadressen te krijgen van je klanten door het beloningssysteem

RAVEFORCE
Netherlands
6 months using the app
Rivo replied February 21, 2023

Uw aanbeveling is de hoogste vorm van compliment en we zijn u dankbaar voor uw steun.
Bedankt, Kevin

June 27, 2023

So far, so great! Abbie was SO helpful getting me updated, and even made some recommendations for my site that I really appreciated. Great product with great support.

Souled Goods
United States
6 months using the app
Rivo replied June 29, 2023

Thanks for the feedback! We're thrilled to hear that you're happy with our platform and the support you received. Let us know if there's anything else we can do for you! 🙌 - Lea, Rivo Support Manager

May 20, 2022

je viens d'installer l'application. avec l'aide de Mr Ryan sympas et très serviable on a fait un beau travail.

daniellajewel
Morocco
6 months using the app
Rivo replied May 20, 2022

Merci beaucoup d'avoir choisi notre application et pour les commentaires positifs! 🤩 Si jamais vous avez besoin de quoi que ce soit, nous sommes toujours là pour vous. Bravo, Kévin

February 11, 2021

This application made my loyalty program more seamless. There will be more tools to utilize later on. I'm looking forward to the referral system.

BlinknBeauty
United States
6 months using the app
Rivo replied February 15, 2021

Thanks so much for the review! 🙌If you have any feedback you would like to share with us, feel free to send us a message at feedback.boosterapps.com. Cheers, Katherine

January 24, 2022

So far so good, early days but it does help customer loyalty so I'm sure time will delivery strong results, especially in our market! Great support as well when needed it!

Luvero
United Kingdom
6 months using the app
Rivo replied January 25, 2022

Thank you so much for leaving a positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 12, 2021

i love this app and it really helps me grow my business. theres so many cool benefits this app comes with.

One Luv Shopping
United States
6 months using the app
Rivo replied October 12, 2021

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! Much appreciated, Kevin

January 3, 2022

Thank you very much Mary for your assistance on my account and your kind gesture, great app so far.

SheIsCrowned
United Kingdom
6 months using the app
Rivo replied January 4, 2022

We are so happy you are satisfied with our customer service! Thank you so much for the positive feedback and review! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Cheers, Kevin

January 27, 2023

Another fantastic product offered by Rivo - such a great way to reward your customers. Again always the service with these guys is spot on!

Threaded Earth
Australia
6 months using the app
Rivo replied January 30, 2023

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

April 5, 2021

I am extremely pleased with this app for my Store :)
He is very well thought out and helps our traders and our customers a lot.

The Art Of A Healthy Smile
Bulgaria
6 months using the app
Rivo replied April 6, 2021

Awesome! Thanks so much for the 5-star review! 🌟Cheers, Katherine