Reviews (2,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Excellent. Pete provides a great service to me and he even help to unlock some feature in the paid-plan for me to test out. Great great service.
So far, I am still testing but I think RIVO is a good app to try, easy interface and nice customer service. Most importantly, the price is reasonable.
We're thrilled to hear you're enjoying RIVO and our service! Thanks for giving us a shot, and we're here to help as you explore more features. 😊
- Kevin & Rivo Team
Very helpful staff and fast replies.
Thanks for your feedback! We're glad to provide fast help when you need it. Happy to assist anytime!
- Kevin & Rivo Team
I'm impressed by kindness and support from Paul,he helped me a lot with the things that I didn't understand. I'm very grateful and I recommend Rivo Loyalty
Thank you for the wonderful review! We’re so glad our support could help you out. We appreciate your recommendation! 😊
- Kevin & Rivo Team
The customer service is super nice (Arianne) was who I had she was amazing with helping me figure out all my questions and gave me step by step so I knew how even if she did it for me. They are quick to respond and very informative on there site. Look forward to working with them again!
Thanks for the awesome review! We're glad we could help and make things clear for you. Can't wait to work with you again!
- Kevin & Rivo Team
Great app, has awesome features for the pricing! Thanks especially to Pete for all the help in setting up!
We're glad you're enjoying the app and our features! Thanks for the shout-out to our support team. We're always here to help! 😊
- Kevin & Rivo Team
Great experience with Pete, who helped set up the initial settings. He was also very helpful with other features on the app, as well as some of our other website features as well.
Thanks for sharing! We're thrilled our team could assist you with setting up and exploring our app's features. We're always here to help!
- Kevin & Rivo Team
Always response quickly and effcient.
Thank you so much! We're glad to hear you've been pleased with our quick responses. We're here for you anytime!
- Kevin & Rivo Team
Dan is very responsible and is very enthusiastic and patient in helping me solve my problems every time!
Pete was great. He helped swiftly with what was needed. Hopeful that we maximize using Riva Loyalty.
Thanks for the awesome feedback! We're happy to help and can't wait to see how you make the most of Rivo Loyalty. Here’s to your success! 🚀
- Kevin & Rivo Team
Great service, and prompt replies from their chat and customer support.
Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review!
- Kevin & Rivo Team