Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited January 30, 2022

Update 1/30/2022: I was assisted by Abbie from Rivo Loyalty today. She was straight to the point and so so helpful! Best experience yet :) The customer service on Rivo Loyalty is unmatched! Thanks to you, Abbie! The app itself is amazing and I love how there is a free option since my business is so small for now.
I especially love the support provided by the staff. Specifically, Arroll and James :)

Kandela Ko
United States
5 months using the app
Rivo replied September 14, 2021

Glad to know that you love our app and support team 🤩! Thank you so much for the wonderful feedback! This means a lot to us! Much appreciated, Kevin

February 19, 2022

a very nice agent, explain and answer my concern and questions, He's very patient and polite. I will recommend this app to my friends.

Bedrock hobby
Canada
5 months using the app
Rivo replied February 21, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

January 17, 2023

Amazing, customer side is great, business side is easy and great. Customer service is amazing and fast. I am loving this app. It’s a great way to show your customers how much you appreciate them.

Mama's Wax Co. LLC
United States
5 months using the app
Rivo replied January 17, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

Edited December 19, 2022

Yaci was great to work with! Love the user friendliness of the app! I would highly recommend using Rivo!

Killer Mystery
United States
5 months using the app
Rivo replied August 2, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 6, 2022

Rivo definitely has one of the best supports in the whole Shopify! Pete from support is always keen to help and efficient. The application is also amazing!

AI X BLUEKIUM
Cyprus
5 months using the app
Rivo replied December 6, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks, Kevin

January 12, 2023

Needed help verifying my store and Abbie was great! Helped me verify and increased my customer limit.

Blue Rose Designs LLC
United States
5 months using the app
Rivo replied January 16, 2023

Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

November 23, 2023

Very easy to use and to make changes to points. Great features and excellent customer service.

Phillipa Nefri Clark
Australia
5 months using the app
Rivo replied November 28, 2023

Thanks a ton for your kind words! Delighted to hear you're enjoying our features and support. We appreciate the feedback!
- Lea & Rivo Team

March 18, 2023

Paul is a fantastic representative! He was so professional, pleasant, and understanding. There is enough stress that comes along with e-commerce. He pointed out things for me to take a look at to help out for now and in the future. I'm happy that I made the decision to download this app!

Sassy Image
United States
5 months using the app
Rivo replied March 19, 2023

Wow, thank you for taking the time to write such a wonderful review of our services! We're thrilled to hear that we've exceeded your expectations and that you're happy with the work we've done. Your feedback is greatly appreciated.
All the best, Kevin

October 6, 2021

This app has been so useful and helpful.
It is easy and fast to use.
A special mention to Mary who has been so patient and helpful in answering my questions time to time.
Thank you once again for being awesome Mary

Sacred Destiny
Singapore
5 months using the app
Rivo replied October 6, 2021

Excellent!✨ It's music to our ears that you are happy with our app and customer service! Your praise in your 5-Star review is very much appreciated! All the best, Kevin

March 22, 2021

Quick and easy to setup. Loved the idea and saw booster apps created a loyalty program I had to at least try it. This will be staying up on my site and will be adding more point rewards. HIGHLY RECOMENDED!

Slagan's Creations
United States
5 months using the app
Rivo replied March 23, 2021

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Katherine