Rivo Loyalty Rewards Referrals
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
Refine
-
By rating
I'm writing this review based on my interaction with Harleen. She was super helpful and very friendly! Give her a raise!! She went above and beyond! We're basically besties now!
🎵 It's music to our ears that you are delighted with our customer service. Thank you so much for your kind words, and we greatly appreciate you using our app. If you need anything else, just let us know anytime. We're always available to help. 😊 Much appreciated, Kevin
Abbie was excellent at helping me get my store set up. Great customer service. After using it for a few weeks, I'll have a better idea of how the app is. I will update you then.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Just one day of onboarding with Rizo, but so far, I love the navigation. The set-up was gamified in a way that made it a breeze. They also have a live chat function that gave me all the assistance I needed to get set up successfully. They were prompt and supportive. I'm looking forward to continuing my partnership with them!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Helped with the process of creating a strong brand. Thank toy for allowing my stores' brand loyalty to grow
We're so excited that our app has provided excellent results for your store! 🙌 Your review is very much appreciated! Cheers, Kevin
Really great App, have used others but this one seems more easy to use, and also more helpful. Also thanks for your perfect customer services!
Thanks so much for the review and for using our app! Let us know if we can help answer any questions at any time. Best wishes, Kevin
Really like the concept and am looking forward to seeing the results. The staff seems very nice as well. So far so good
Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Regards, Kevin
Great support, Abbie went above and behind to assist. App is easy to use and look forward to seeing its full potential!
Thanks for the awesome feedback! We're thrilled you’re enjoying the app and had a great support experience. Excited for you to unlock its full potential! 🚀
Kevin & Rivo Team
Amazing app and equally amazing customer service! Although unless you pay, the customer cannot use their reward points :(
We are grateful that you are happy with our app and customer service. Thanks so much for leaving a review! If you have any clarification or questions about the rewards program, drop us a line anytime, and we would be happy to answer. 😊 Best regards, Kevin
Abbie was amazing! Very thoughtful, fast, and efficient! Highly recommend
Thank you for the high recommendation! We're thrilled to hear you found our support thoughtful and efficient. 😊
Kevin & Rivo Team
So far, so good. Pete was very helpful and respectful.
That's great to hear! We're glad you've had a positive experience so far. Thanks for the feedback! 😊
Kevin & Rivo Team