Reviews (2,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
Refine
-
By rating
So far I am very excited of the app, I will return with an more detailed review.
Thank you for your excitement! We can't wait to hear more about your experience with the app. Stay tuned for updates!
- Kevin & Rivo Team
Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.
Thrilled to hear that! We're excited to see how the loyalty rewards boost your store. Thanks for the kind words! 🌟
- Kevin & Rivo Team
Just installed so it's too soon to really know how effective the app is but the support has been amazing with helping me set up the customer points.
Thank you for your feedback! We're here to help as you get started. Feel free to reach out if you have any questions along the way!
- Kevin & Rivo Team
Just getting started with the onboarding process and wow! I was blown away by how helpful Abbie was. She went out of her way to provide little tips and support that was over and above what I expected. This is a great start to the journey with Rivo. Thank you so much Abbie!
Thank you so much for the amazing feedback! We're thrilled that you had a great start with us and found our support so helpful. We're here to make your journey with Rivo awesome! 😊
- Kevin & Rivo Team
Appli très efficace et simple. Paul m'a très bien aidé dès que j'avais un souci
Merci pour votre avis ! Nous sommes ravis que vous trouviez notre application efficace et simple à utiliser. 😊
- Kevin & Rivo Team
We've been using Rivo for about 6 months and have had an amazing experience so far. Their customer service is top tier – fast, efficient, and extremely helpful. Jel was incredibly kind and went above and beyond to upgrade our account with features outside of our paid plan to help us get the best use out of the app. Would definitely recommend!
Thanks a bunch for sharing your experience! Glad to hear our customer service and upgrades have made your Rivo journey awesome. Cheers to more productive days ahead!
- Kevin & Rivo Team
Top notch customer service! They helped me out finding customizations and answered all my questions with photos, videos, and explained well. I highly recommend reaching out if you have any questions. They are SUPER helpful!
Thrilled to hear you had a top-notch experience with our customer service! Thanks for the recommendation and your kind words. We're here for any more questions you have! 😊
- Kevin & Rivo Team
very well
Thanks for your review! We're glad to hear that everything is going well. 😊
- Kevin & Rivo Team
Absolutely love the app, they give you so much support and tips on how to improve your page. Thanks Arianne. Definitely recommend!
Thanks for the love and recommendation! We're thrilled to support and provide tips for your page's success. Here to help anytime!
- Kevin & Rivo Team
Arianne was super helpful with helping me finish getting my setup completed. She even went as far as helping me with something I didn't even know was a thing (Favicons). Highly recomend this app. Very cool app and excellent customer service!
Thanks for your review! So glad we could help with your setup and introduce you to favicons. Appreciate your recommendation! 😊
- Kevin & Rivo Team