Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,372)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its loyalty and referral programs. It's noted for its easy setup, user-friendly interface, and reliable performance. Features like tiered loyalty programs and customizable landing pages help increase sales and attract new customers. Exceptional customer support is frequently highlighted, with the team praised for their prompt and friendly assistance.

September 25, 2021

Great customer service helped me with all questions I had and was very professional with dealing with me

D’Ivoire by Diamond Cosmetics, LLC.
United States
3 months using the app
August 17, 2021

So far it's amazing! Easy to use and fast and friendly customer support! Excited to bring in new customers and keep my old ones with the help of this app!

Ponte Vedra Naturals
United States
3 months using the app
Rivo replied August 17, 2021

We are so glad that you love our app and service! Thank you so much for the 5-Star review. ✨ If you need anything at all, please let us know! Cheers, Kevin

February 5, 2022

This app very help for my shop .I really very like how every think working. thank you so much Rivo .

opmo8
Denmark
3 months using the app
Rivo replied February 7, 2022

We're so happy that our app is helping your Shopify store! 🚀 We're always available if you need anything at all! Cheers, Kevin

May 15, 2023

Paul was the best. He took the time to not only resolve removing the rivo branding but offer up some really great suggestions that will help my growth

Doobs 2 Go
United States
3 months using the app
Rivo replied May 16, 2023

Thank you so much for taking the time to leave this review! It means a lot to us to hear that we've been able to assist you in a meaningful way. Don't hesitate to contact us again if you need any further assistance! - Lea, Rivo Support Manager

July 2, 2022

Still exploring the app, but it looks great! The customer service is very good! They are funny and very helpful

Fairytalewise
Belgium
3 months using the app
Rivo replied July 4, 2022

Thanks for the 5-Star review! We truly appreciate you using the app. 😃 Cheers, Kevin

April 9, 2021

I really like the clean, eye catching look of this app. It seems very easy to use for my customers and I. Everything was set up in just a few minutes. I like how customizable it is allowing me to set all my own values. When I had an issue figuring out how to change referral reward amounts I reached out to customer service. They answered me in just a few minutes and fixed it. I think the support for this app is amazing. I hope more options are available in the future for my customers to earn rewards. A couple ideas would be sharing a post on Instagram or leaving a review, if possible.

Yiddle Wonders
United States
3 months using the app
Rivo replied April 12, 2021

Awesome, thanks so much for the positive 5-star review! We definitely have more features coming soon and your ideas are great! I have submitted them over to our development team, but if you have any additional details, thoughts, or ideas, feel free to send us a message at feedback.boosterapps.com. We'd love to hear them! 🙌

Cheers, Katherine

January 19, 2023

World class customer support center service. Yes what you heard is absolutely truthy. without compliment they deserve 1M star for their performance, they are contactable and the most importantly they are responsive. The support from Jel and Arianne is definitely the best thing that makes your beautiful day, They really made my day. Jel Keep up your awesome work, you're PERFECT.

EssentialsGoodies
Canada
3 months using the app
Rivo replied January 19, 2023

You are amazing! ✨ Thank you so much for the wonderful feedback and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

December 23, 2021

This app is great! Installed it recently and already have a few customer accounts. Very responsive customer service as well. Definitely recommend!

Wild Bay Seafood Company
United States
3 months using the app
Rivo replied December 24, 2021

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin

February 28, 2022

I haven't used It yet still setting it up but speaking With Harleen She was very helpful and awesome all-around I'm so excited to start using the Rivo App Thanks Harleen you're the best

Shirah
United States
3 months using the app
Rivo replied February 28, 2022

We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for the positive feedback and review! If there's anything else you need, please feel free to reach out to us anytime. Much appreciated, Kevin

July 21, 2023

Love this app made my website look very professional and easy to set up! Abbie was a great help as well thanks RIVO!

ir·i·des·cent Fairy
United States
3 months using the app
Rivo replied July 24, 2023

So glad you loved our app and found it easy to use! We're thrilled that our app helped you create a professional look effortlessly. We sincerely appreciate your support! 🎉
- Lea & Rivo Team