Reviews (2,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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The help from Paul was prompt and timely. Thank you so much to him and the entire Rivo Loyalty team!!!
So glad to hear you had a great experience! Thanks for your kind words—we’re always here to help!
- Kevin & Rivo Team
Great customer support! Immediately after installing rivo I started chatting with Jel, who helped me setting everything up and also provided some on-top-support. Love the first impression of that tool and really look forward working with rivo. Thanks, Jel!
Thanks for the kind words! We’re thrilled you had a great start with Rivo and that our support team could help. We’re excited to have you on board and look forward to your journey with us!
- Kevin & Rivo Team
Great software, great customer support, I will be using a paid plan soon.
Thanks for the awesome review! We're thrilled you love the software and support. Excited to have you on a paid plan soon! 😊
- Kevin & Rivo Team
Great customer Service, happy to start with a loyalty programm.
Thanks so much for your feedback! We're thrilled to have you start with our loyalty program. Here's to your success!
- Kevin & Rivo Team
I am mainly writing to thank (Jel) for they excellent support through the online chat. They did what I asked them and went beyond that by giving me tips on how to improve my store. I am still new to all this so all the help will be very much appreciated. Thanks (Jel) for being such a professional customer support rep. The app is good also.
Delighted to hear you found our support helpful! We're here to assist and share insights. Wishing you success with your store journey!
- Kevin & Rivo Team
Bryan and Rivo are awesome. Can't wait to start implementing all these great features for rewards and referrals in my store.
Thanks for the enthusiasm! We can't wait to see how you leverage all the great features in your store. 😊
- Kevin & Rivo Team
Great Customer Service. Anxious to test out the rewards program.
Thank you! We're excited for you to try out the rewards program too. We hope you love it!
- Kevin & Rivo Team
Awesome team, awesome apps not just this one they have others too! Pretty good...
Thanks so much! We're glad you're enjoying our apps. Here's to more awesome experiences with our team! 🌟
- Kevin & Rivo Team
Awesome customer support and easy to use app.
So glad you're enjoying the app and our support! Thanks for the awesome feedback!
- Kevin & Rivo Team
Excellent customer service with Bryan. Thanks a lot for clarifying my questions.
We're glad we could help clarify your questions! Thanks for the kind words about our customer service. 😊
- Kevin & Rivo Team