Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,369)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 19, 2021

I used this app as an experiment not knowing the real worth of the program but it is a great App and too easy to work with, good support as well. keep it up, guys. just need more customization with the buttoon

ahhaaaa.com
India
About 2 months using the app
Rivo replied August 19, 2021

Thank you for taking the time to share your thoughts and feedback, ahhaaaa.com! Please feel free to contact us to express any further details about the button customization at support@boosterapps.com. All the best, Kevin

May 22, 2022

I am using this because I would love to reward my customers who are loyal and I think it's great for building a solid customer base The customer service is also the bomb, with Alex being extremely direct but warm simultaneously and getting right to the issue I was trying to get across :D

Angel Brace
United Kingdom
About 2 months using the app
Rivo replied May 23, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Best regards, Kevin

April 25, 2023

Arianna was GREAT to say the least. She went above and beyond to meet my needs. True epitome of excellent customer service!

Bailei & Skyye
United States
About 2 months using the app
Rivo replied April 27, 2023

Thank you for taking the time to leave a review! Happy to hear that you had a great experience with our app and our support team. Our goal is to always go above and beyond for our customers, and we're glad we were able to meet your needs. Thanks for choosing our app! - Lea, Rivo Support Manager

October 28, 2022

Great app! Maria was terrific awesome support . I would like to have at least one integration on free plan

kimpaco
Venezuela
About 2 months using the app
Rivo replied October 31, 2022

We truly appreciate the 5-Star review! These reviews make our day here! 🌟 Thanks, Kevin

November 19, 2023

The functionality is very comprehensive and the pricing is reasonable. Most notably, their customer service team is fantastic, providing solutions to my myriad of questions and responding quickly, very patiently, with issues resolved one by one! Simply the best customer service team I know! Must kudos 3000 times!

Bridge City Tool Works
United States
About 2 months using the app
Rivo replied November 23, 2023

Thanks for your awesome feedback! We're thrilled our support team could help you out. Your kind words mean the world to us!
- Lea & Rivo Team

April 5, 2022

I had a question, the answer was fast with more than expected. really great support. The app is great

Nature Verte
France
About 2 months using the app
Rivo replied April 5, 2022

Thank you for the positive review! We are here for you anytime. 🙌 Cheers, Kevin

September 26, 2021

Great IT support for the app so far. Did not use the app yet. Will update with a new review once we used the app.

quirkitrendz
Canada
About 2 months using the app
October 24, 2022

EXCELENTE Y CONTIENE MUCHAS HERRAMIENTAS PARA HACER CRECER TU EMPRESA RAPIDO. EL SOPORTE ES EXTRAORDINARIO RAPIDO MUY ATENTO Y MUY COMPLACIDO . HASTA ME SORPRENDIERON CON ADICIONAL EN MI PLAN Y ESO QUE TODAVIA ESTOY EMPEZANDO. 5 ESTRELLAS.

VALENTYNAS SECRETS
United States
About 2 months using the app
Rivo replied October 24, 2022

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. gracias, kevin

December 23, 2022

I had some doubts about the app and Yaci was awesome. She gave me a guide right away that explained everything I needed and if that alone wasn't enough, she is the nicest person ever. An awesome customer experience.

Royal Beards
Portugal
About 2 months using the app
Rivo replied December 25, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 20, 2021

excelente aplicativo, grátis e funciona muito bem .. vou recomendar para outras pessoas poderem usar . obrigado

Open Shop Digital
Brazil
About 2 months using the app
Rivo replied March 23, 2021

Muito obrigado pela crítica 5 estrelas positiva! 🤩