Reviews (2,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Thank you Pete for welcoming me to the app and helping get me started immediately. The promptness is outstanding and communication was very clear! Thank you!
We're thrilled to hear you felt welcomed and supported right from the start! Thanks for the great feedback on our promptness and communication. 😊
- Kevin & Rivo Team
Just tried out the app. They have a very helpful team. Special thanks to Abbie, who helped us in getting the new app going and useful tips for improving our website. After some research and trying different apps, this app is the best choice for a startup. It offers the best value for the package and has a great support team.
Thanks for the great review! We're thrilled to hear our app and team have been so helpful for your startup. Here's to your continued success!
- Kevin & Rivo Team
This IS the app! We've searched high and low and THIS one has it all!
Easy to setup & integrate. Very user friendly interface! 10 outta 10 highly recommend. Very helpful & kind support. Jel was so helpful that it made me speechless. This app developer wants everyone to WIN! This feels like the magic all small businesses need! Thank you Rivo!
Wow, thanks for the glowing review! We're overjoyed to hear how much our app and support have helped. Your success is our goal. Thanks for choosing us!
- Kevin & Rivo Team
GREAT FAST RESPOND ASSISTANCE THANK YOU ABBIE
Thank you for the shout-out! We're glad to help anytime. 😊
- Kevin & Rivo Team
Awesome experience with Rivo, just starting out
Welcome aboard! We're excited to be part of your journey and thrilled you're enjoying Rivo. Thanks for the great review!
- Kevin & Rivo Team
Just installed it and the customer service rep Abbie was super helpful in guiding us through the set up & giving great value adds. Already loving it!
Fantastic to hear you're off to a great start! Thanks for sharing your experience. We're here to help anytime you need. 😊
- Kevin & Rivo Team
Arianne was fast and super helpful! Excited to see this app go to work. Thanks!
Great to hear you found our support helpful and fast! Excited for you to see the app in action. Thanks! 😊
- Kevin & Rivo Team
The support I get from the team is amazing. They are fast with their responses. Pete is amazing. He helped me with my questions and is very nice. Very informative too. I love it. I will be upgrading my plan with them soon.
Thank you for your wonderful feedback! We're delighted you've had a great experience with our support team. Looking forward to serving you even better with our upgraded plan!
- Kevin & Rivo Team
I just started using this app. So far so good. Pete has really helped me along the way. A few little hiccups with setting things up, and tricky to grasp everything, but the support has been great so far. I do wish they had a few more training courses available to help newbies or an option for a flat rate to get a bit more support and direction. However, the software and features are pretty great for the price. I think this will be a true asset to my store.
Thanks for your feedback! We're glad our support team has been helpful. We'll consider more training options to better assist new users like yourself. Happy to have you with us!
- Kevin & Rivo Team
Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!
So glad you're happy with the support and the app! Excited for you to see the results—thanks for choosing us! 😊
- Kevin & Rivo Team