Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,366)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 16, 2021

Atendimento muito rápido, e resolveram todos problemas e duvidas, com certeza um APP que tenho certeza que nao terei problemas, alem da personalização ser incrível tanto para Desktop, quanto para mobile

Connect Mil
Brazil
About 1 month using the app
Rivo replied August 16, 2021

Estamos muito felizes em saber que você adora nosso aplicativo e serviço. Muito obrigado pelo feedback maravilhoso. Agradecemos muito o seu elogio na avaliação 5 estrelas! 🙂 Atenciosamente, Kevin

February 7, 2021

Perfect app for encouraging return customers. As always, easy to install and guides are plain and simple, great for someone like me. Setting upnyour loyalty rewards can not be easier and this will definitely bena good app for my website.

Black Swan Gifts
United Kingdom
About 1 month using the app
Rivo replied February 8, 2021

We are so happy you are enjoying our app! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your business! Thanks so much for the 5-star review! Best wishes, Katherine

May 14, 2022

These lovely workers and people do things before one even need ask. They truly are rare. Generous. Hard-working. And. Made my day. They deserve to get back in kind the kindness and great products they give out.

BAZAARBUD.COM
Canada
About 1 month using the app
Rivo replied May 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

March 1, 2022

Although not a paid plan, Trish was extremely patient and very assisting on my inquiries. Thank you Trish for the extra freebies that you have provided for us!

Root Remedies
Malaysia
About 1 month using the app
Rivo replied March 2, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 12, 2022

Beautiful pop ups, amazing service, super helpful, very nice and communicative. Rivo made me feel very welcome immediately. super fast service.

JetBlender
United States
About 1 month using the app
Rivo replied December 12, 2022

Perfect! Thank you for the kind words and 5-star star review! If you have other questions or experience issues along the way, please don't hesitate to let us know. We are always happy to help. 🙂 Best regards, Kevin

May 10, 2022

The App is really easy to use and has a lot of functionalities. Arianne from the customer support was very helpful in helping me customize some layout details :)

Discovercommunity
Italy
About 1 month using the app
Rivo replied May 10, 2022

Excellent! It's music to our ears that you are happy with our app and customer service. Thank you so much for your kind words, and we are delighted that we were able to help you with your concern. If there's anything else we can do, just let us know anytime. 🙌 Cheers, Kevin

Edited May 24, 2021

Super intuitive and easy to set up. Love the “Rewards” item that hovers on the site so not just limited to people remembering to enable notifications. Customer response is very fast & helpful as well

ChillFrog
United States
About 1 month using the app
Rivo replied May 5, 2021

Thank you so much for the awesome review! We really appreciate you using the app 🚀. Cheers, Kevin

March 24, 2021

Thanks for the application, I just installed it, I have been looking for a loyalty program for my store for a long time, but everywhere I had to spend a lot of money. My store has just started its existence and I am sure that this program will help me develop my business. Thank you so much, guys!!!

ElkaMania
Greece
About 1 month using the app
Rivo replied March 25, 2021

We love helping new businesses and truly appreciate you choosing our app! 🚀 Thank you so much for the positive feedback and 5-star review! Cheers, Katherine

April 25, 2023

Full of features and great value + a super helpful team. Working with James and Jeff to get everything setup and then Arianna with chat support as well. They go above and beyond to help you succeed.

Juler's Row
United States
About 1 month using the app
Rivo replied April 27, 2023

Thanks for your positive review! It's great to hear that you found our service to be of great value. We're thrilled that our support team was able to provide you with excellent help. Our team is committed to helping you succeed, and we appreciate your business!- Lea, Rivo Support Manager

August 10, 2022

I arrived seeking a loyalty program, and found so much more in Rivo. Their support member Abbie offered genuine support and went above and beyond in helping me get onboarded. I saw all the other reviews about amazing customer service, and I 10000% understand why now! I'm honored to spread the word, and share this review. If you were on the fence, this is your sign to sign up! It's more like you gain a family than a service. Thank you again Abbie!!!

Spoiled Robots
United States
About 1 month using the app
Rivo replied August 11, 2022

What a wonderful review! 😍 This made our day, and we are so grateful for Merchants like you! Thanks so much for the positive feedback and for sharing the positive words about us. If you ever need anything else, please don't hesitate to let us know. Our team here at Rivo is always happy to help. 😊 Cheers, Kevin