Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,364)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 22, 2022

Arianne ha sido realmente muy rápida y servicial en su ayuda. Aparte de resolverme algunas dudas, me ha sugerido alguna mejora para web. Un 10. Estoy muy agradecida.

Puudukk Jewelry
Spain
About 1 month using the app
Rivo replied September 22, 2022

¡Gracias por la revisión de 5 estrellas! Muy feliz de que haya disfrutado de su interacción con nosotros. ¡Apreciamos mucho que uses la aplicación! Si hay algo más que podamos hacer, háganoslo saber. 😊 Mis mejores deseos, Kevin

February 26, 2021

The fact that the rewards program is completely free is the big kicker! This is a great little app with all the basic features you need to get started

Wired Culture
United States
30 days using the app
Rivo replied March 2, 2021

Thank you for the review! 🙌 Best wishes, Katherine

June 12, 2022

The app is awesome! Had trouble with getting started and reached out to support and was helped by Maria. She was absolutely amazing and assisted me quickly. I highly recommend this app if you want to grow or expand your business.

Style Reflection Home
United States
30 days using the app
Rivo replied June 13, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

November 2, 2022

Useful rewards app and easy to set up. Thanks for great professional supporting by Pete. Expect more free function in the future.

RAIIFY
China
30 days using the app
Rivo replied November 2, 2022

Awesome! Thanks so much for the 5-stars and for the positive feedback! Best regards, Kevin

February 28, 2023

Loved it. Arianne was a delight, and her gif game is strong haha.

Definitely recommend!

Kudos to you guys!

HypeThreads
India
30 days using the app
Rivo replied February 28, 2023

Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding.
All the best, Kevin

July 13, 2023

Very good customer service from Abbie! She helped me get through everything I needed and provided me with many tips to improve my shop!

FULKO
United Kingdom
30 days using the app
Rivo replied July 17, 2023

So glad to hear about your experience! 🎉 We're always here ready to lend a hand and share helpful tips. If you need anything else, just let us know. We're here for you!
- Lea & Rivo Team

July 9, 2023

I would highly recommend Paul as he super easy to work with and made the process a breeze I can’t say enough good things about Paul’s help, thank you for help Paul.

TMProducts
New Zealand
29 days using the app
Rivo replied July 10, 2023

Thank you so much for your awesome review! 🙌 It means the world to us! 💙 We're thrilled to hear that our support team made the process easy and breezy! Thank YOU for choosing Rivo, and we're always here to help!
- Lea & Rivo Team

November 7, 2021

Fantastic customer support and great app.
Great use to start a loyalty program, they even have the free plan to use.

Most Wear.
United Kingdom
29 days using the app
Rivo replied November 8, 2021

Thank you so much for your kind words and for using our app. If you have any questions or issues along the way, please let us know! Best wishes, Kevin

March 1, 2021

This is an awesome app! Just implemented it to my store and it will be a benefit to us and our customers!

Little Shop of Merch
United States
29 days using the app
Rivo replied March 2, 2021

Thanks so much for the thoughtful 5-Star review! 🌟Cheers, Katherine

March 31, 2022

Arianne was very helpful. Great app by the way and just what I needed. Recommend. Told me about Rivo pop ups which I am checking out.

FRED KOBBS SHOE SHOP
United Kingdom
29 days using the app
Rivo replied March 31, 2022

We're happy that you like our app and customer service. 😃 Thanks for recommending us, and we greatly appreciate you using our app. Much appreciated, Kevin