Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

May 24, 2023

Quick, responsive support. Very clear, helpful and easy to follow. It was nice that Jel offered other suggestions to make our website better. Thanks again!

BlueWaterCoral
Canada
20 days using the app
Rivo replied May 25, 2023

Thanks for your kind words! It's great to hear that our support team was helpful. It's our pleasure to go above and beyond to ensure our customers are satisfied. Let us know if there's anything else we can do for you. - Lea, Rivo Support Manager

October 18, 2021

Very responsive support. Straight forward answers. Looking forward to seeing the results of incenting our customers with the app.

Cupper's Choice Coffee
United States
20 days using the app
Rivo replied October 18, 2021

🌟 We really appreciate the 5-Star review, and we are so glad that we're able to assist you with your concern. If there's anything else you need help with or you have any questions along the way, please let us know. Thanks, Kevin

Edited July 20, 2021

I used this app for my customers to have a loyalty program. My customers seem to like it. I like it.

Night Owl Dip Powders for Nails
United States
19 days using the app
Rivo replied July 21, 2021

We're so excited that you are enjoying our services! 🤩 Your praise in your 5-Star review is very much appreciated! Best wishes, Kevin

March 21, 2022

Arianne is a rockstar and solved my issue quickly and effectively! Great job and I love the 24 hour chat help service!

Canadian Pro Shop Online
Canada
19 days using the app
Rivo replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

August 1, 2023

amazing customer service with the rep I spoke with. Thanks so much for helping me with the onboarding process

EB BOUTIQUE
United States
19 days using the app
Rivo replied August 4, 2023

So stoked to hear that you had an amazing experience with our team! We're really grateful for your kind words, and we're thrilled we could help you with the onboarding process. Thanks for choosing Rivo!
- Lea & Rivo Team

September 11, 2022

I have just installed it, but I like the customization options and how it appears. Your staff was very helpful getting the Rivo branding removed, and they exhibited nothing but hospitable professionalism at all times

Goliath Gym - Bodybuilding Gear & Athletic Apparel
United States
19 days using the app
Rivo replied September 12, 2022

We are so happy that you like our app and customer support! 🤩 Thank you so much for your kind words and for leaving 5-star feedback! If you have further questions or experience issues along the way, please let us know. We will be delighted to assist you. Much appreciated, Kevin

April 2, 2023

I was attended by paul with great attention and kindness, he helped me with all my doubts, and above all, he helped me with new tools and suggestions! Thank you Paul, you are a great person!

Dagon Art Store
Brazil
19 days using the app
Rivo replied April 2, 2023

Your satisfaction is our top priority, so we're thrilled you're happy with our services. Thank you for taking the time to share your feedback with us - it means a lot!
Much appreciated, Kevin

November 2, 2022

excellent customer support. Abbie was eager to help us out with our store. waiting to see how Rivo will help us grow our loyal customer base, but so far excellent customer support!

Puritan's Pride Philippines
Philippines
18 days using the app
Rivo replied November 3, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

Edited December 30, 2021

It sounds like an excellent app, but I haven't tried it yet. I hope it's good for our store. Thank you and the chat lady.

Be Romantic
Saudi Arabia
18 days using the app
Rivo replied December 30, 2021

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! Please let us know if you have any questions or issues along the way. Our team is always here, happy to help. 😊 Best regards, Kevin

March 9, 2021

This app is amazing! Easy to install and customize. It works great and doesn't overpower the site. The support team is awesome as well.

Neon Pearls & Pretties
United States
18 days using the app
Rivo replied March 9, 2021

We are so glad you are happy with our app! Thanks so much for the positive feedback and we are here anytime you need us. 🎉 All the best, Katherine