Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

September 15, 2021

Very simple and quick to set up!! In less than 3 hours we have everything ready to start ⭐️ We are excited to start now!!

mividanatural
Spain
17 days using the app
Rivo replied September 15, 2021

Thank you for the awesome review! We really appreciate you using the app 🚀. If there's anything that we can be of help with, please let us know! Best regards, Kevin

October 20, 2021

perfect experience with Arianne, everything is been resolved and very fast in every our request.thank you so much

BuyBuyLaptop Italia
Italy
17 days using the app
Rivo replied October 20, 2021

🤩 We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

January 12, 2023

I needed help with a few things in the app, and Abbie was super helpful! She was extremely knowledgeable and provided exactly what was needed.

FS Luxxe Hair Boutique
United States
16 days using the app
Rivo replied January 16, 2023

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

June 23, 2022

Excellent support, quick answers, cool features! We are excited to see how our customers will react and interact.

MYSOX
Germany
16 days using the app
Rivo replied June 23, 2022

Thank you so much for the 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything else, just let us know. All the best, Kevin

November 2, 2023

This app allows an amazing amount of customization, and it's all very intuitive. Ran into a hiccup when we rolled out a new theme but Arianne was so helpful and got it solved in minutes!

Tuscany Candle®
United States
15 days using the app
Rivo replied November 6, 2023

Happy to hear our support team was able to assist you promptly! Enjoy your personalized app experience, and thanks for the positive feedback!
- Kevin & Rivo Team

June 7, 2022

Excelente el soporte por parte de Abbie, si es un bot está muy bien hecho, y si es una persona, su servicio fue excelente, me quedó acá.

Bravaperfumes
Chile
15 days using the app
Rivo replied June 9, 2022

¡Siempre nos aseguramos de brindar a nuestros clientes el mejor servicio posible! Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si hay algo más que necesite en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestarle la mano en cualquier momento. 😃 Gracias Kevin

October 4, 2022

Great app and excellent customer support. The support staff is always quick to answer and very helpful!

Voyager Supplements
United States
15 days using the app
Rivo replied October 5, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

August 9, 2022

Im new to this app and can already see the conversions coming through. Abbie was really helpful and manually moved over all my 400 members from a different rewards app. This was so helpful as my CSV file wasn't working. Arianne has also been very helpful and solved all my queries and issues and i even upgraded to the paid plan because she gave me a 3 month deal for 50% off. Really excited to explore more of this app. Thank you!!

Sincerely Nude
United Kingdom
15 days using the app
Rivo replied August 9, 2022

Thank you so much for leaving a positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! 😊 Much appreciated, Kevin

January 5, 2023

Still alot to learn about the App. But Betty from customer services fast efficient and absolutely brilliant! I cannot praise the team enough! Check it out, its a great tool for a new buisness! Thankyou!

CahootZ
United Kingdom
15 days using the app
Rivo replied January 5, 2023

We love helping new businesses and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

August 20, 2022

very helpful, funny and can make a customers day. best customer service ive ever came across 200%, just from my first impressions of abbie, shes gonna do very well in life or already is but overall my review is BUSINESSES NEED PEOPLE LIKE ABBIE, would improve your business 1000%

That Eazy
United Kingdom
15 days using the app
Rivo replied August 22, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 All the best, Kevin