Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,360)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 31, 2022

カスタマーサポートの人が迅速に対応してくれて非常に助かりました!あたたかくて優しくてユーモアあるやり取りしてくれるので癒やされました。Appが使いやすくて良いですが、カスタマーサポートの人が最高で好きになりました。

CHAOCHAO
Japan
12 days using the app
Rivo replied March 31, 2022

私たちは常にお客様に可能な限り最高のサービスを提供するようにしています! あなたが私たちとおしゃべりする素晴らしい経験をしたことを知ってとてもうれしく思います。 途中で他に必要なことがあれば、遠慮なくお知らせください。 私たちのチームはいつでも喜んで手を貸してくれます。 😃ありがとう、ケビン

May 29, 2023

Arianne was very pleasant to chat with and got my task completed lightning quick. The Apps seem to be working great and should help with sales on my store.

Shoploopa
United States
11 days using the app
Rivo replied May 30, 2023

Thank you for taking the time to leave a review! We're happy to have been able to assist you. Glad the app is working well and hope they boost your sales immensely. We're always here to assist if you need us :) - Lea, Rivo Support Manager

June 23, 2023

I needed a program that was affordable, and I happened to find this one. I chatted with Jel to get everything up and running. She was super helpful and very fast. Being a small business, I am very thankful for Jel making this easy for me!

Itsy's Crystal Cove LLC
United States
11 days using the app
Rivo replied June 26, 2023

Thank you for your kind words! It's fantastic to hear that our team provided the help you needed to get the app running. We're here to assist you anytime 😊 - Lea, Rivo Support Manager

April 6, 2021

Best Apps, I would like to use it on the future, It seems like more helping when we come to the topic of running Business.

Brandsonce
Germany
11 days using the app
Rivo replied April 6, 2021

Thanks for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. 😊Cheers, Katherine

October 25, 2022

I didnt like that the name of the RIVO app on shopify includes SMS. But there is no sms function in the app. Abbie sent me a link with a different app by RIVO but look what returned "Rivo Abandoned Cart Recovery is not currently published on the Shopify App Store. If you have support questions, contact Rivo directly." OTHER THAN THAT..I ENJOY YOUR POP-UP AND REWARDS FUNCTIONS. And your chat support ABBIE was top level helpful and kind.

A&A BEAUTY SHOP
Romania
11 days using the app
February 25, 2021

Nice love it and everything is beautiful and easy to control lovvvvvvvveeeee it and now to vet new costumers

DRIPVILLE
United States
11 days using the app
Rivo replied February 26, 2021

We are so excited that you love our app! Thank you so much for the positive feedback and 5-stars! 🙌 All the best, Katherine

June 28, 2022

BEST CUSTOMER SERVICE!!! Abbie was so helpful with the app and so much more. Definitely excited to see what this app does for our sales. I would highly recommend for the fact that their employees go above and beyond for their customers.

Southern Willow Market
United States
11 days using the app
Rivo replied June 29, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

November 21, 2022

Great APP, easy to install and edit. Customer service is top notch! Overall, a great app for my store!

TheSevenSubs
United Kingdom
11 days using the app
Rivo replied November 21, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 20, 2022

I've received consistently quick and friendly responses from Abbie to help set up the Loyalty, Rewards and Referrals App to my store. The process was seamless and straightforward. The App works very well with my store and i'm excited about the combination of Apps I've added from Rivo. Highly recommend you give them a look!

THE SWIIVY STORE
United Kingdom
11 days using the app
Rivo replied February 21, 2022

You are amazing! ✨ Thank you so much for your thoughtful feedback and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Much appreciated, Kevin

May 24, 2022

This app is fantastic and Abbie was very very helpful with everything. I can Definitely recommend this!

Canny Creations
United States
10 days using the app
Rivo replied May 25, 2022

Excellent! It's music to our ears that you are happy with our app and services! Thanks so much for the 5-stars and for recommending us! 🤩 All the best, Kevin