Reviews (2,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Incredible app! Super easy to use and super quick to set up. Also I needed help from support and they were brilliant to respond. Very happy with the service.
Thank you for the incredible review! We're thrilled to hear you find our app easy to use and our support team helpful. Your satisfaction means a lot to us!
- Kevin & Rivo Team
Customer service with Jel was amazing!
Thanks so much! We're thrilled you had a great experience with our customer service team. Your feedback is truly appreciated! 😊
- Kevin & Rivo Team
Just getting started on this app, so far I'm very impressed especially with their service. I had a few questions and they not only answered but added value with great suggestions on how to personalize my store!
Thrilled you're enjoying the app and our service! We're here to help make your experience awesome. Let us know if you need anything else!
- Kevin & Rivo Team
I have had a great experience with the Rivo Loyalty & Referrals app. I had the pleasure of working with Arianne through chat and she was very helpful! Thank you, Arianne!
Thank you! So glad you found our chat helpful and understanding. We're always here for you! 😊
- Kevin & Rivo Team
Until now I'm having a good experience.
Abbie help me out with my query and showed herself proactive doing more than I asked.
I appreciate the help, and your customer care, Abbie! #ThankYou!
So glad to hear you're having a good experience! We always aim to go the extra mile. Thanks for your kind words! #YoureWelcome 😊
- Kevin & Rivo Team
Excelente atención por parte del equipo de ayuda, la aplicacion es la más completa que he visto hasta ahora.
¡Nos complace saber que está impresionado con nuestra aplicación y el soporte que recibió! Gracias por los excelentes comentarios. 😊
- Kevin & Rivo Team
The customer service is very responsive and helpful. They went above and beyond to help me with my issues and give additional recommendateions to improve the quality of my store.
Thanks for the kind words! Glad we could assist you effectively. Feel free to reach out anytime for more tips to enhance your store's quality.
- Kevin & Rivo Team
Had great help from Paul completing the setup!
We're glad to hear the setup went smoothly with our help! Thanks for sharing your experience! 🌟
- Kevin & Rivo Team
great support from Paul for newbies like me.
Thanks for your feedback! We're happy to support newbies like you. Don't hesitate to reach out if you need any more help!
- Kevin & Rivo Team
Great customer support
Thanks for your feedback! We're glad you had a great experience with our customer support. Here whenever you need us! 😊
- Kevin & Rivo Team