Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 1, 2022

I installed this app to help me keep track of my customers rewards .So far so good.I would like to thank Jel for her assistance when i requested for help she really went an extra mile to assist.

Baobab Swirls
Zambia
6 days using the app
Rivo replied December 1, 2022

Thanks so much for installing our app and leaving a 5-star review! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Best regards, Kevin

May 10, 2022

Love the design of this app and how simple it is to use. Abbie was awesome to work with! I would recommend to anyone looking for a quick way to integrate a loyalty program into their Shopify store.

Outdoor Made
United States
6 days using the app
Rivo replied May 11, 2022

Excellent! It's music to our ears that you are happy with our app and support! Thank you so much for your kind words and for recommending us to the Shopify community. ✨ Best wishes, Kevin

March 8, 2022

The customer support is really great. Keep up the good work. I wrote about increasing limits and got a lot of free stuff :)

selley.de
Germany
6 days using the app
Rivo replied March 8, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin

September 13, 2023

Abbie was great, above and beyond! Customer service is super fast didnt have to wait at all! Feeling confident about this purchase

Alpha Dream Technology
United States
6 days using the app
Rivo replied September 15, 2023

Thanks for the awesome feedback! So happy to hear that our support team exceeded your expectations and that you had a great experience with us. Cheers!
- Lea & Rivo Team

July 26, 2023

All I can say is wow! I just installed the app and within a minute Abbie was there to help with everything. Even gave me a tip that I was trying to figure out with my store theme! Seems to be an awesome app and I look forward to using it to continue to build my store. Thanks!

Gear Revolt
United States
6 days using the app
Rivo replied July 28, 2023

Thank you so much for the fantastic review! We're thrilled that our team was able to assist you promptly and provide you with a helpful tip. 🎉 We're here to support you on your journey in building your store. Feel free to reach out if you need any further assistance.
- Lea & Rivo Team

January 27, 2021

Dear Booster team and Stuart. Thank you my friends for your wonderful support. Another great app! Run booster run!

Miyu Istanbul
Türkiye
5 days using the app
April 18, 2023

When I was getting my site verified their customer support person was SO helpful. Not only did they get me verified quickly, they followed my store on social media (so sweet), and gave me really actionable advice to improve my store's site. Like, I have absolutely never had an app give me such great service and legit business advice before. It was in the perfect, most genuine way too. Not in a "trying to upsell" or "telling you how to run your business" kind of way. Above and beyond. I'm stunned. Thanks specifically to Abbie! Somebody give them a raise stat.

emdashbooks
United States
5 days using the app
Rivo replied April 18, 2023

Thank you for taking the time to leave such a thoughtful review! We strive to provide excellent service to all of our customers, and it's feedback like yours that motivates us to keep up the good work. We greatly appreciate you using our app, and we hope to continue providing you with great service!
Much appreciated, Kevin

December 3, 2021

it has been okay so far. hoping to see results pretty soon and let's hope my potential customers like it as well.

EBOSSE
United States
5 days using the app
Rivo replied December 6, 2021

Thanks so much for leaving a 5-star review! 🌟' We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

October 28, 2022

Customer service is amazing, it really sets this app apart from all other loyalty/ rewards programs! Product is great also.

JEM CITY
United Kingdom
5 days using the app
Rivo replied October 31, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

February 10, 2022

Sehr guter Support. Unkompliziert und einfach. find ich echt gut. Kann ich nur jedem gerne weiterempfehlen.

Pfoten Store
Germany
5 days using the app
Rivo replied February 10, 2022

Schön, dass Sie mit unserem Kundenservice zufrieden sind! 😄 Vielen lieben Dank für die 5 Sterne und dass du uns der Community weiterempfiehlst. Wenn wir sonst noch etwas tun können, um zu helfen, lassen Sie es uns einfach wissen. Tschüss, Kevin