Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

February 25, 2022

Aplicativo excelente!!! E os atendentes super atenciosos, recomendo muito!! ótimo para agregar valor e fidelizar clientes.

Pag Ofertas
Brazil
3 days using the app
Rivo replied February 28, 2022

Sua avaliação fez o nosso dia! ✨Muito obrigado pelas 5 estrelas e por nos recomendar à comunidade Shopify! Abraço, Kevin

March 12, 2023

Great and proactive customer support from Arianne!
Starting to get used to the app and will try out more features soon.

Doctor Kimchi
Germany
3 days using the app
Rivo replied March 12, 2023

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin

December 27, 2021

Love this app! The customer service is great! I'm pretty new to this app but I know it's gonna increase my customer interaction and sales!

Canadian Crystal Queens
Canada
3 days using the app
April 8, 2023

Great response from the support and so far does the job ..
Can't wait to see my loyalty program increase.

Kaito Japan Design
United Kingdom
3 days using the app
Rivo replied April 10, 2023

We understand the importance of customer loyalty, and we are excited to hear that you are looking forward to seeing your loyalty program increase. Our team is dedicated to providing high-quality products and exceptional customer service to help our customers achieve their goals. Thank you for choosing our app and for placing your trust in us.
All the best, Kevin

September 3, 2022

Pete is a true champion, quick, easy, friendly, helpful, insightful, resourceful, the list goes on, amazing app!

AccessoryArea
New Zealand
3 days using the app
Rivo replied September 5, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

June 14, 2023

Fantastic app, fantastic support - really fast at helping me change the bits I wanted to, couldn't ask for more - highly recommend!

SulfaMax
United Kingdom
3 days using the app
Rivo replied June 15, 2023

Thank you so much for your lovely review! We always strive to provide fast and helpful support for our customers. Your recommendation means a lot to us, thank you for choosing Rivo! - Lea, Rivo Support Manager

June 12, 2022

Maria was really helpful when I needed assistance. Very fast and great support when needed. Thanks again!

Bodhi & The Birchtree
United Kingdom
3 days using the app
Rivo replied June 13, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

September 9, 2023

Jel was very helpful with all the questions I had and even made suggestions to improve my store

A Hair Party
United States
3 days using the app
Rivo replied September 13, 2023

Thanks so much for your kind words! It was a pleasure assisting you with your questions and offering suggestions to enhance your store. Glad we could be of help!
- Lea & Rivo Team

September 18, 2023

This has been the best customer service experience I've had with a Shopify app. They helped me resolve everything immediately. While many configurations were required, they were there to assist me with all my questions. And what I couldn't figure out, they directly supported me with the code. Thanks to Abbie and Amanda.

TEIA
Mexico
3 days using the app
Rivo replied September 20, 2023

We really appreciate your feedback! Happy to hear you had a great experience with our app. Our team is always here to help and answer any questions you may have. Thank you for choosing Rivo!
- Lea & Rivo Team

January 25, 2021

I came across this loyalty building app last week. I am just adding it and I am looking forward to gaining more happy and loyal customers and to use it to maximum effect. 1. To drive customers to my website, but mostly to encourage and reward existing customers to come back to order more... It has been simple to set up and the customer service and support has been second to none or as my da would say “First Class”. An excellent addition to the pulling power for my website... Well done Booster Apps!

Precious as a Pearl
United Kingdom
3 days using the app
Rivo replied January 25, 2021

Thank you for the awesome review Pauline, was great to chat today and learn more about your business! Looking forward to helping you grow your loyalty program.

Cheers
Stuart