Rivo Loyalty Rewards Referrals
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,359)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Best customer service from betty she responded oddly quick at 3 am very surprising and helped me out a ton a she is nice. deserves a raise
You are amazing! ✨ Thank you so much for your kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😃 All the best, Kevin
Ryan was very helpful. He listened to my issue and did all he could to resolve it. He even added some extra customer service by offering a free upgrade to my widget. Very impressed
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Arianne very helpful and prompt, Gd Job!! Willing to explain every detail. And very eager to help out
Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Best regards, Kevin
Fast, simple, and useful. Good customer service - thanks Jon. Would recommend to other Shopify members.
Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Much appreciated, Kevin
So far so good, I've only started using it though. Service from Abbie was exceptional. Thanks Abbie
Wonderful! Thanks so much for the 5-stars and positive feedback! Best regards, Kevin
Rivo's support is absolutely phenomenal. They were helpful and so nice. Would totally recommend this app to others!
Your feedback is a reminder of why we do what we do. We're passionate about delivering the best possible service to our customers, and it's always wonderful to hear that our efforts are appreciated. Thank you for your kind words and for choosing us!
Much appreciated, Kevin
This has been one of the best Shopify-related decisions we've made so far.
In the past, we've struggled with getting our loyalty program working and all of the nice people at Rivo have made setting this up a breeze. And with Rivo you get a dedicated page for your loyalty program and not just a widget - although you get one of those too! I also like that they didn't try to pressure me into getting the most-expensive tier of their app - they made a recommendation based upon my needs, not what would make them the most money - I really appreciate that.
A special shout-out not only to Arianne for her initial contact and help, but especially to Paul for his great work on helping us customize the look and feel of our program. The whole crew at Rivo has been very responsive and timely in their communication and solutions. Keep up the great work!
Thank you for your kind words! We're glad you had a great experience using our app. Our goal is to make things easy for our customers and provide helpful features. It means a lot that our team could customize the program to your liking. We truly appreciate your trust and support!
- Lea & Rivo Team
Customer support it was amazing help me a lots of for the app i dont know yet but i will come back in a few days
We're stoked to hear that our support team could help you out 🎉 Thank you so much for your kind words and have a fantastic day! 🙌
- Lea & Rivo Team
This app is so easy to use. When I got any issues using this app, I could always find a sweet support to help me out (@Paul)
What an excellent review! Thank you so much, and we are here for you anytime you need us. Greatly appreciate the feedback! 🎉 All the best, Kevin
The customer service is very professional and she gave me some productive suggestions. I think this app will help me increase traffic and sales.
We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the review, and we are here for you anytime you need us! Best wishes, Kevin