Reviews (2,349)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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don't use this app. When I delete it, there's still a pop up on my website. I have to reinstall the app and ask them to delete the pop up. Horrible
Hi Yuan!
This is Lea from Rivo.
Firstly, I'd like to apologize for your experience with the app. It looks like you recently installed the app, and I can see you've reached out, and were able to get in touch with our chat representative but went idle. I'm pleased to inform you that the prompts are no longer appearing in your store. So sorry again for the hiccup here. Uninstalling the app usually takes a while to remove leftover settings and codes within the your theme.
We've sent you an email to reach out and get to the bottom of this problem for you.
Please feel free to contact me back anytime: lea@rivo.io
Cheers,
Lea
Hey Moshades team! James here from Rivo – just reaching out to get to the bottom of what's happening here. I reached out over email to help make things right.
Cheers,
James