Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

February 4, 2024

Very Nice customer service and even gave additional advice! Awesome service

JJ flawless fit
United States
21 minutes using the app
Rivo replied February 6, 2024

Kevin here from Rivo! Thank you so much for leaving a review - I noticed you gave us 4 stars on the app - just wondering how we can improve your experience with the app from our support team? 🙂 We'd love to hear it! 💓

September 20, 2021

New user here, but so far, so good. The site is easy to navigate and customization is easy. Thanks Booster Apps

7 Sisters Gifts & Wellness
United States
Almost 3 years using the app
Rivo replied September 20, 2021

Your review means the world to us! 🙂 If you have any feedback that would have made your experience more amazing to land us a 5-Star review, please feel free to reach out to us at feedback@boosterapps.com. All the best, Kevin

January 25, 2022

Ryan was super helpful and quick, assisted in getting the app going for me. I'm a first time user but I'm sure if the app is anything like customer service it will be amazing. Thank You

U|E Unique Essentials
United States
Almost 3 years using the app
July 14, 2021

So far, I have 2 customers. Hopefully it will build over time so that I can see some results and sales.

The Comfrey Vein LLC
United States
Over 2 years using the app
Rivo replied July 14, 2021

Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Booster Apps is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, send us a message at support@boosterapps.com and we would be happy to see where we can improve. All the best, Kevin

Edited September 25, 2021

It is a good app and easy to use. It is pretty and user friendly, however it is not translatable in one language OR another, so if you need two languages, you have to show them both at the same time.

Mariposa biocosmétiques
Canada
About 2 years using the app
June 13, 2022

I am still learning the app and what it offers but so far I find it to be user friendly. I had amazing customer service via the web chat with Abbie. She was very helpful. I have no complaints!

Pitbull Coffee Co.
United States
Almost 2 years using the app
Rivo replied June 16, 2022

Hey Pitbull Coffee Co!
Just checking in to see how you are liking the app so far. Our goal is for you and all Shopify merchants to have a 5-Star experience with our apps. Was there anything that you were unsure about or are there any questions that we can help answer?
Feel free to let us know via chat and we would be happy to assist.

Much appreciated, Kevin

February 16, 2022

Having a loyalty program has certainly encouraged our customers to return. The customer service is quick to respond to questions I have had and help me with some of the details when setting up. I would highly recommend!

Team Sports Gift
United States
Almost 2 years using the app
Edited April 16, 2024

I really enjoy the app for my small business, and I'm using the free version! Super surprised at how quick the customer service is and how helpful they are. It's hard to come by that now a days. Jel was great with helping me with the few questions I had!

QueenlyNails
United States
Almost 2 years using the app
Rivo replied June 20, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

August 19, 2023

The app is good and easy to use for my customers. The customer service is awesome, quick and helpful responses. I just hate they nearly doubled their prices but it's still not as expensive as some other apps. I definitely would recommend to others.

Stylish Diva Boutique
United States
Over 1 year using the app
Rivo replied August 22, 2023

Thanks for the review! We're glad you find our app easy to use and the customer service helpful. We appreciate your feedback. While our recent price increase was necessary to introduce new features, we understand your concern. Please let us know if there's anything we can do to improve your experience further. We value your satisfaction and appreciate your recommendation!
- Lea & Rivo Team

May 23, 2022

This app was very helpful in helping in creating new ways to obtain and hold onto new customers in an effective manner. Pete had excellent customer service and was a great help.

Cold One Collective
Australia
Over 1 year using the app