Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited August 20, 2021

I'm loving this so far! The chat support was immediate, which I appreciate. The app is super easy to use and very customizable. The fact that it's free is the reason I signed up. Because of all of that, I can easily see myself upgrading in the near future. I prefer that to paying up front, before knowing if I like the app - good call on that business decision! They also let you preview before it goes live so if you don't like it, you don't have to publish it. A couple days later, they also helped me with an issue I was having with the code. They went above and beyond to make things right. This is how you do customer service! I can highly recommend this app to anyone interested.

Joco Records
United States
1 day using the app
Rivo replied August 19, 2021

Wow! 🤩 What a wonderful review! We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If you have any questions along the way, please let us know. Much appreciated, Kevin

February 17, 2023

Super easy to use! And five star customer service!!! Thank you MICA!!! Replied superfast and offered advice I didn't even know I needed!!!

Angela Valentine Handbags
United States
1 day using the app
Rivo replied February 19, 2023

We're so glad to hear that you enjoyed your experience with us. Thank you for your positive feedback and 5-stars! 🌟
Much appreciated, Kevin

February 5, 2023

my experience was with Paul, hes a credit to rivo, fantastic people, and a great app, very happy customer

Ripley Valley Native Bee Hives
Australia
1 day using the app
Rivo replied February 5, 2023

We're so delighted to see that you had a great experience with our customer support! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

October 16, 2021

It's a great app without the hassle to get a rewards program. The Support staff definitely has time for you and won't give you general answers. Definitely looking forward to increasing my sales traffic!

Straight Fire Vaporium
United States
1 day using the app
Rivo replied October 18, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for your kind words! Best regards, Kevin

April 16, 2022

Lance, was awesome and a great help. The customer service here is awesome. Thank you everyone for all your help.

KJ’s UNIQUE BATH AND BODY
United States
1 day using the app
Rivo replied April 18, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

August 4, 2022

Simple UI, great user experience and most forward looking strategy. This will be a win. We love using it.

Brewheart
Germany
1 day using the app
Rivo replied August 4, 2022

We're so excited that you love using the app! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

April 29, 2024

So far great and amazing customer service. Really eager to have this up and running.

Suppist
United Kingdom
About 1 hour using the app
Rivo replied April 30, 2024

We're glad you're having a great experience with our customer service! We're excited to help you get up and running smoothly.
- Kevin & Rivo Team

Edited March 17, 2023

So far so good - seems to be very easy to set up and works straight away. Will see how it goes now! Thanks to Jel for your help

Môr Watersports
United Kingdom
1 day using the app
Rivo replied March 19, 2023

We strive to make the setup process as easy and painless as possible, and we're glad to hear that we were successful in your case. Thank you for choosing our app and for sharing your positive feedback with us!
Cheers, Kevin

May 27, 2021

Loving this app! It meets our exact needs for a loyalty program. Great customer service and very easy to set up. The features are great and well thought out. Highly recommended!

TallMoi
United States
1 day using the app
Rivo replied May 28, 2021

Thank you so much for the positive feedback and for recommending us to the Shopify community! 🤩We are always happy to help in any way we can! Cheers, Kevin

December 23, 2021

Great customer service. Very responsive. They engage you and very helpful. They also offer a lot of free features and updates.

DreamWeaversStore
United States
1 day using the app
Rivo replied December 23, 2021

We are so happy you are satisfied with our customer service. 😊 Thank you so much for the positive feedback! If there's anything else we can do, feel free to reach out to us anytime. Cheers, Kevin