Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 21, 2022

The customer service is ultimately what made me decide to go with Rivo. For a beginner this was very helpful in getting me started.

Cotton Plus Cream
United States
About 24 hours using the app
Rivo replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Katherine

July 5, 2024

I talk with Abbie. She is very pretty and very helpful girl.
I'm very happy with her.

Sankalp Store
India
Rivo replied July 8, 2024

Thanks for your kind words! We're glad you had a positive experience with our support team. Your satisfaction is our top priority! 😊
- Kevin & Rivo Team

January 12, 2022

Awesome! Complete and comprehensive answers to every question asked. Great app, even better support.

Inspiracja
Poland
About 23 hours using the app
Rivo replied January 12, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

April 8, 2022

Has worked perfectly for all of my needs. Betty was quick to respond and super helpful when I needed help.

Grateful Casa
United States
About 23 hours using the app
Rivo replied April 8, 2022

Thank you for 5-stars! We appreciate you using our app and leaving positive feedback! Cheers 🥃 to success to you and your business! Best wishes, Kevin

October 12, 2022

Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.

Max and Rosy
South Africa
About 22 hours using the app
Rivo replied October 13, 2022

We are so happy you are enjoying our app and customer service! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

March 5, 2022

Lance was super helpful, and COMPLETELY removed my limit, not just doubled it. Rivo's support responded within a minute at 8 AM PST on a Saturday. Very impressed. Thank you, rivo!

HunterVR Merch Store
Canada
About 22 hours using the app
Rivo replied March 7, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Best wishes, Kevin

February 8, 2023

Abbie was super helpful. I went in with the intention of asking only question. Not only did Abbie address my concern, but she went above and beyond to give me helpful tips. As a newbie to shopify and setting all this up, I am very confused navigating through all this. Abbie was kind, helpful and honest. I hope the entire Rivo team is like Abbie, that would be awesome! Thank you Abbie, YOU ROCK!

One Love Candles
United States
About 22 hours using the app
Rivo replied February 9, 2023

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 26, 2022

Amazing app, perfect for what we are looking for. Plenty of ways to earn and to reward our customers. Happy

The Vape Escape Wales | Darth Vaper Wales
United Kingdom
About 21 hours using the app
Rivo replied January 26, 2022

Excellent! So glad you are happy with our app! 🙌 Feel free to reach out to us anytime if you have any questions or if we can help in any way. Best wishes, Kevin

August 9, 2022

I can not express how nice, fun, helpful and top notch was Abbie! Honestly I have had my store for almost three years and never once had such great customer service and fast. She made me laugh and went beyond and above to help me.

Ubatuba Tan
United States
About 21 hours using the app
Rivo replied August 9, 2022

We're so glad you are happy with our services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

April 25, 2024

I'm very new to this app, but so far it seems great and the customer service team is fabulous.

Slumberly
Canada
About 1 hour using the app
Rivo replied April 29, 2024

Thanks for the kind words! We're thrilled you're enjoying the app and our customer service. Welcome aboard! 😊
- Kevin & Rivo Team