Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 25, 2021

I used this app to help me get more customers. It is really simple and easy to use on the website. I am looking forward to reap the benefits from it.

Hydro Juice
United States
About 20 hours using the app
Rivo replied November 25, 2021

Thank you so much for using our app, Hydro Juice! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, don't hesitate to let us know! Best regards, Kevin

January 20, 2022

The app is complete and the support is outstanding. Special thx to Arianne that made my day easy. 100% recommended!

destilHERO
Germany
About 20 hours using the app
Rivo replied January 20, 2022

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

July 14, 2022

Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)

Heavy Gretel
United Kingdom
About 20 hours using the app
Rivo replied July 14, 2022

Wonderful! 🎉Thank you so much for using our apps, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

January 17, 2023

great app and service. the customer service was really the best. they greet you well and go above and beyond your expectations.

mai-joi
United States
About 20 hours using the app
Rivo replied January 17, 2023

We're so excited that you like our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

December 22, 2022

Jel was so sweet and attentive and went over and above to support me in setting up my Rivo App. Can't wait to use this app more :)

Helena's Bookish Gifts
United Kingdom
About 20 hours using the app
Rivo replied December 22, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

October 4, 2021

Set up was very easy, so far it works well, and customer support has been very responsive.............

Green & Frugal
Canada
About 19 hours using the app
Rivo replied October 6, 2021

We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

Edited January 19, 2023

One of the best app on Shopify. offers great programs and features but most importantly a world class service. Mica from Rivo did a great job helping us integrate the system perfectly with out system. It was a great help. Definitely recommend this 100%.

Luxe Decora
United Arab Emirates
About 19 hours using the app
Rivo replied January 19, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

February 28, 2023

Super service support avec des petits conseils pertinants. J'ai apprécié mes échanges via le chat avec mon interlocutrice. J'aime bien l'ensemble des services proposés, jusque la je trouve RIVO très chouette.

Vi.tality_Coach
France
About 19 hours using the app
Rivo replied February 28, 2023

Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec nos services ! Notre équipe travaille dur pour s'assurer que chaque client est satisfait, c'est donc formidable de recevoir des commentaires comme celui-ci. 😊
Merci, Kévin

February 28, 2022

Awesome app, they always answer your questions on the chat and make upgrades to help you start. I recommend!

Innovacils
Canada
About 18 hours using the app
Rivo replied February 28, 2022

Thank you so much for the 5-Stars and for recommending us! We're so glad you love our app and customer support. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

May 10, 2022

I have only just set up the app, but it was easy and intuitive and seems like it will fit my needs. Abbie was also super helpful when I was confused about a minor thing. I look forward to using this app more!

Occasional Geek
United States
About 18 hours using the app
Rivo replied May 11, 2022

Thanks so much for choosing our app! We are so excited that it exactly fits your needs! If you have any further questions or experience issues along the way, just let us know. We would be happy to assist you in any way we can. 🙌 Cheers, Kevin