Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 17, 2021

I like this app a lot. Also, the next day after installation I received an email from the team with the screenshot confirming that everything is OK. Very nice of them!

Shapem
United States
About 17 hours using the app
Rivo replied March 23, 2021

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Much appreciated, Katherine

April 12, 2023

I highly recommend this app for a number of reasons, the app was designed well & does what I intended for it to do, it also offers a lot for free and additional paid services I am very interested in as well. I spoke to a customer care representative named "Jel" she was extremely helpful more than I could hoped for. I highly recommend this App, I also use their review app which integrates well with one another. Keep up the great work here!

AZnewToys
Trinidad & Tobago
About 16 hours using the app
Rivo replied April 12, 2023

We're glad that our app met your expectations and that you found it easy to use. We're also pleased to know that you're interested in our additional paid services, and we're confident that they'll be of great value to your business. Our team is dedicated to providing helpful support and ensuring our customers have a seamless experience. We appreciate your recommendation and look forward to continuing to provide you with the best possible service.
Best wishes, Kevin

December 25, 2023

It's very simple to use and very efficient.

Manases Evergreen Turf
United States
About 15 hours using the app
Rivo replied December 27, 2023

Thanks for your feedback! We're thrilled you find our app simple and efficient. Your feedback means a lot to us.
- Lea & Rivo Team

February 20, 2022

Arianne was very helpful! She helped me customize my rewards program. Thank you. The app seems pretty easy to use so far!

Love Peace Organic
United States
About 15 hours using the app
Rivo replied February 21, 2022

Thank you so much for the 5-star review! We're always here and happy to help! 🍻 Cheers, Kevin

September 8, 2023

Just started using it and the help setting it up is great.

ILO Clothing
United Kingdom
About 15 hours using the app
Rivo replied September 13, 2023

Thanks so much for the feedback! Glad to hear you're having an easy time setting it up. Let us know if you need any further assistance.
- Lea & Rivo Team

November 18, 2021

Sto iniziando ad usare questa app. Mi sembra davvero ben fatta. Spero che mi aiuti a far crescere il negozio e fidelizzare i clienti

Coccole e Ricami |email: info@coccoleericami.shop| P.Iva 09642670583
Italy
About 14 hours using the app
Rivo replied November 18, 2021

Meraviglioso! 🤩 Grazie mille per aver scelto la nostra app! Siamo così entusiasti di far parte della crescita e del successo della tua attività! Se hai bisogno di qualcosa, faccelo sapere. Cordiali saluti, Kevin

November 21, 2022

I added the free version to my store to check it out The free version has all you need to offer loyalty rewards for a small business starting out. Customer service is great

Womaniyaestore
India
About 14 hours using the app
Rivo replied November 21, 2022

We love helping new businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

January 4, 2023

The Rivo rewards & loyality program app is an excellent idea and will hopefully help keep bringing my customers back for more purchases.

The Support for the app is also absolutely awesome! Abbie was so helpful and efficient in the way she helped me with a couple of technical things in my store. She also gave me some good suggestions too.

Thank you very much, keep up the great work!!

351 Automotive Solutions
Australia
About 14 hours using the app
Rivo replied January 4, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

January 7, 2023

By far, the most amazing experience in the first ten minutes of setting up the app. Jel helped me remove all of the Rivo branding and even Shopify branding on my site to improve my customer experience. The best part was, I didn't have to ask. Simply open the customer service chat and they will take care of you! :) THANKS RIVO!

Damiano Collection
United States
About 14 hours using the app
Rivo replied January 9, 2023

We're so delighted to hear that you had an amazing experience with us! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

April 12, 2023

Very nice app to engage your customers with your brand and reward them for their loyalty. Great support team as well.

Insight Stones
Netherlands
About 13 hours using the app
Rivo replied April 12, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
Best regards, Kevin