Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,355)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 23, 2023

Love the app!!! Great features and custom features for a free plan. Pete from chat support was extremely helpful, quick to answer, and very kind! Highly recommend this app.

Two Crafty Gays
United States
About 1 hour using the app
Rivo replied March 24, 2023

We're thrilled to hear that you're enjoying our app and that our custom features have been helpful to you. Thank you so much for taking the time to leave such a positive review and for recommending us!
Much appreciated, Kevin

Edited March 30, 2021

I use this app to increase my business and my social media too ....................................

Pkaras
United States
2 days using the app
Rivo replied March 31, 2021

Thanks so much for the awesome feedback and 5-stars! 🙌Best wishes, Katherine

May 18, 2023

Another great experience with Rivo in just one night. Thank you Abbie for your support and sharing the amazing tip for my store! I feel like every time I contact Rivo I learn something new to enhance my store on areas not necessarily related to services they provide. AMAZING!!! Thank you!!!

Crystal Gaia
United States
About 1 hour using the app
Rivo replied May 18, 2023

Thank you so much for your kind words and review! It's wonderful to hear that our support team was able to help enhance your store. We truly appreciate your business and can't wait to continue to support you on your journey! :) - Lea, Rivo Support Manager

January 11, 2023

The customer service was very good, the communication was very pleasant and the problem was solved very quickly. I really recommend it. I am a Chinese seller, and I really recommend you to use this.

Crystal Wholesale USA
China
About 1 hour using the app
Rivo replied January 11, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 5, 2023

Just amazing. I tried installing other loyalty app for my store but it won't install and i spent a lot of time trying to fix installation related problems. Rivo was super easy. installed quickly, configured in minutes and launched within hours.

Support is super responsive and helpful

OLYOLY
United Arab Emirates
About 1 hour using the app
Rivo replied July 6, 2023

Thanks for the amazing review! 🙌 Our support team is always here, ready to lend a helping hand 🤝 Let us know if you need anything else.
- Lea & Rivo Team

March 13, 2023

Just downloaded the app and it seems to work great so far. The set-up is simple to follow and when I needed some help, Abbie, jumped right in and straighten things out for me. Abbie also gave me feedback about my website which was beyond her call of duty. I love it when people go out of their way to help. Thanks Abbie, and thanks Rivo.

Nahl Gifts
Singapore
About 1 hour using the app
Rivo replied March 13, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

December 29, 2022

Pete was great to work with! He help me out with not only the app but also with some tips on my Shopify page! He goes above and beyond and you can tell he is passionate about his job which helps me to do what I am passionate about.

Another Way Boutique
United States
About 1 hour using the app
Rivo replied December 29, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 1, 2022

I use Rivo's other apps and have been happy, so I'm expecting more of the same with this. Great customer service!

Fundamental Magick
United States
About 1 hour using the app
Rivo replied November 2, 2022

Wonderful! 🎉We greatly appreciate you using our apps, and we are always here anytime you need us. Thank you so much for the positive feedback! All the best, Kevin

April 18, 2023

If I could leave 10 stars on this review I would! Fast, easy to communicate with and beyond helpful customer service. Abbie is a fantastic representative of a great brand.

Elevated Equestrian
United States
About 1 hour using the app
Rivo replied April 18, 2023

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you.
All the best, Kevin

May 18, 2022

いまは、設定中です。設定の方法や悩みを迅速にチャットで回答をくれます。とても、スタッフが優秀だと感じます。機能もすぐれていると期待しています。打ち上げが上がることを期待しています。Abbieのサポートは、洞察にすぐれていて、適切でした。そして、親切でした。高い配慮もしてくれました。ありがとう。大変感謝しています。今後のRivoのアプリとも安心して利用できそうです。私も、こんな素晴らしい会社を運用したい。会社もスタッフも目標のひとつにしたいです。本当にありがとう。そして、これからもよろしくお願いします。

age-design shopify store
Japan
1 day using the app
Rivo replied May 19, 2022

なんて素晴らしいレビューでしょう。 これは私たちの日を作りました、そして私たちはあなたのような商人にとても感謝しています! 私たちは常にここにいて、できる限りのお手伝いをさせていただきます。 素晴らしいフィードバックをありがとうございました。 😊よろしくお願いします、ケビン