Reviews (2,291)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

August 22, 2024

best app

Caseloon
India
7 days using the app
Rivo replied August 23, 2024

Thank you for calling us the best app! We're happy to hear you're enjoying it. If there's anything more we can do for you, just let us know! 😊
- Kevin & Rivo Team

October 13, 2024

Ravis de mon échange avec ariana

La Fabrique A DeDeuh
France
Over 2 years using the app
Rivo replied October 14, 2024

Merci pour votre retour ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec notre équipe d'assistance. Nous sommes là quand vous avez besoin de nous ! 😊
- Kevin et l'équipe Rivo

September 12, 2024

Customer service is top notch, even for a free account.

Hammerhead Radio Control
Australia
About 3 hours using the app
Rivo replied September 15, 2024

Thanks for your feedback! We're committed to excellent service for all accounts, paid or free. 😊
- Kevin & Rivo Team

August 25, 2024

Abbie was GREAT!!!

The Lavender Gemini
United States
8 days using the app
Rivo replied August 27, 2024

Wonderful! Thanks for letting us know. We're always here to help! 😊
- Kevin & Rivo Team

May 28, 2024

User freindly application everything works as it should i strongly recommend it. And the support is so helpfull and they know what they are doing. And many thanks to Arianne for all help and the good support.

Honbär
Sweden
12 days using the app
Rivo replied May 30, 2024

Glad you found our app user-friendly and reliable! 🌟 Thanks for recommending us and highlighting our helpful support team! We're here whenever you need us. 😊
- Kevin & Rivo Team

September 10, 2024

Precise and fast service

BONEFLY
United States
1 day using the app
Rivo replied September 12, 2024

Thank you! We're glad you found our service precise and fast. 😊
- Kevin & Rivo Team

June 19, 2024

best app they do help you with your problems

Anadea
Belgium
12 days using the app
Rivo replied June 21, 2024

Thank you for your kind words! We're glad to hear our app is helping you out. If you have any more questions or need further assistance, just let us know!
- Kevin & Rivo Team

Edited September 18, 2024

excellent and timely assistance!

Kit's Apothecary
United States
4 days using the app
Rivo replied September 16, 2024

Thank you for sharing your experience! We're so glad we could assist and make things easier for you. Here whenever you need us! 😊
- Kevin & Rivo Team

August 28, 2024

Pete, brilliant stuff mate. Another occasion I just sat back and have it all done.

Tony's Aussie Prints
Australia
14 minutes using the app
Rivo replied August 30, 2024

Cheers, mate! Glad you could sit back and let us handle things. Thanks for trusting us with your needs!
- Kevin & Rivo Team

October 22, 2024

Bryan was so helpful! he helped me receive amazing free benefits and so quickly too.

Divine Jiu Jitsu
United Kingdom
9 minutes using the app
Rivo replied October 24, 2024

Thrilled to hear we've helped you snag those benefits swiftly! Thanks for sharing your experience. Here whenever you need more help! 🌟
- Kevin & Rivo Team