Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,355)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 16, 2023

Rivo: Loyalty & Referrals is very good. PETE was very patient and solved all my questions... I will always support

JADENS
Hong Kong SAR
About 5 hours using the app
Rivo replied March 16, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and services! Thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Best wishes, Kevin

January 21, 2022

Very Nice Customer Service, This App works very well and improves conversion rates, thanks again to all the staff for there hard work

Cleroux Inspired Soaps
Canada
About 5 hours using the app
Rivo replied January 21, 2022

We're so happy you are satisfied with our app and customer service! 🙌 If there's anything else you need help with, just let us know. We're always here for you. Thanks, Kevin

November 14, 2021

Excellent customer service! Easy integration. It's only the first day of use, so time will tell if it works well, but I have a pretty good feeling.

Orenda Botanicals
Canada
About 5 hours using the app
Rivo replied November 15, 2021

We're so happy that you are enjoying our services so far! If there's anything we can help with, or you have any questions along the way, just let us know! Best regards, Kevin

October 7, 2023

Customer support is very important for novice customers. Pete was 100% helpful, efficient and knowledgeable! Noticed required enhancements and made great suggestions. Above and beyond! that is the key to customer retention.

Voyagers
New Zealand
About 5 hours using the app
Rivo replied October 9, 2023

Thank you so much for your kind review! We value your feedback and are thrilled that our team could provide excellent customer support. We'll keep going the extra mile to ensure your satisfaction!
- Lea & Rivo Team

April 22, 2022

Lance was very helpful. He helped me activate the features of the app which is running fine currently.

imstonegifts
United States
About 5 hours using the app
Rivo replied April 22, 2022

Thank you for the wonderful review! We are here for you anytime. 😊 Best wishes, Kevin

May 9, 2023

Fantastic Experience. Very Friendly and helpful. As a new user of this app I now feel competent in what I'm doing.

Wicked Witcheries
United Kingdom
About 5 hours using the app
Rivo replied May 10, 2023

Thank you so much for sharing your experience with us! We're thrilled to hear that our team was able to helpful. We appreciate your support and look forward to serving you again soon! - Lea, Rivo Support Manager

March 11, 2022

I created my loyalty program in a few minutes only, and when I needed it, I got help from the support team in a minute. Really happy about it

Vape Fam'
France
About 4 hours using the app
Rivo replied March 11, 2022

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩 Best wishes, Kevin

September 29, 2022

Tried another app before this one and this one is miles better - just easier to navigate.. Thank you James for great onboarding..

SkinnyBrands
United Kingdom
About 4 hours using the app
Rivo replied September 29, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

October 23, 2022

So far the app is great and very user friendly. Today was my first time using the app and I needed help with exporting my previous customer's order history. When I reached out for help Arianne went above and beyond. She answered my question very quickly and even offered some very helpful advice about the layout of my website in general . She even provided links on how to edit and improve that feature. As a result my site looks will look more professional. Thank you again Arianne.

NBNxBeauty
United States
About 4 hours using the app
Rivo replied October 24, 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Cheers, Kevin

November 25, 2022

I used this app to add rewards for my clients. Customer service it's great because they give me suggestions and tips.

Kathaleia Handmade Jewelry
United States
About 4 hours using the app
Rivo replied November 25, 2022

We greatly appreciate you using our app, and we are happy that you like our app and services! Thanks for the positive review! 🙌 Cheers, Kevin